HomeMy Public PortalAboutBy-law 2023-50 Adopt Accessibility Policy and PlanCORPORATION OF THE MUNICIPALITY OF TWEED
BY-LAW NO. 2023-50
Being a By-law to Adopt an Accessibility Policy and Plan for the Municipality of
Tweed, and to Repeal By-law No. 2003-29 Which Adopted an Accessibility Plan
and By-law No. 2020-16 Which Adopted a Multi -Year Accessibility Plan.
WHEREAS Section 6 (1) of the Accessibility for Ontarians with Disabilities Act,
2005, S. 0. 2005, c.11, as amended, (the "AODA") authorizes the Lieutenant
Governor in Council to make regulations establishing accessibility standards;
AND WHEREAS Section 3 (1) of the Ontario Regulation 191/11: Integrated
Accessibility Standards, as amended, (the "IASR"), established under the AODA
requires that every obligated organization, which all municipalities are defined as an
obligated organization, shall develop, implement and maintain policies governing
how achieve or will achieve accessibility;
AND WHEREAS Section 3 (3) of the IASR requires a document describing the
policy established under Section 3 (1) and making the documents publicly available
and upon request in an accessible format;
AND WHEREAS Section 4 (1) of the IASR requires designated public sector
organizations to establish, implement, maintain, and document a multi -year
accessibility plan and post on the website and updated the plan at least once every
five years;
AND WHEREAS the Council of the Corporation of the Municipality of Tweed deems
it expedient to establish an Accessibility Policy and Multi -Year Accessibility Plan for
the Municipality of Tweed to serve as a road map to help us meet the legislative
requirements and remove accessibility barriers;
NOW THEREFORE the Council of the Corporation of the Municipality of Tweed
hereby enacts as follows:
1. Purpose of Accessibility Policy
1.1
The purpose of the Accessibility Policy is to identify, remove and prevent
barriers to persons with disabilities in the Municipality's by-laws and in its
policies, programs, practices, and services. This Policy describes the
measures to be undertaken to identify, remove and prevent barriers to
people with disabilities who utilize the facilities and services of the
Municipality of Tweed, including staff.
2. Objectives of the Policy
2.1 The objectives of the Accessibility Policy are as follows:
a) Describe the process by which the Municipality of Tweed will identify,
remove and prevent barriers to people with disabilities;.
b) Review earlier efforts to remove and prevent barriers to people with
disabilities;
c) List the facilities, policies, programs, practices, and services the
Municipality will review to identify barriers to people with disabilities;
d) Describe the measures the Municipality will take to identify, remove, and
prevent barriers to people with disabilities; and
e) Describe how the Municipality will make the Policy and Plan available to
the public.
3. Description of the Municipality
3.1 The Municipality of Tweed is an amalgamated municipality within the County
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of Hastings, comprised of the former Village of Tweed, Township of
Hungerford, and Townships of Elzevir and Grimsthorpe. The Municipality has
a population of approximately 6,100 persons, with 25% of the population
residing in the urban centre; the balance of the Municipality consists of a large
rural/farming area, five smaller populated hamlets, as well as many acres of
vacant land, both privately and Crown owned. Total number of households per
Municipal Property Assessment Corporation of 3,246.
The Municipality has the following facilities which are used by staff and
members of the public, including service groups and individuals:
f) Administration building, which houses the Council Chambers and municipal
offices;
g) Firehall;
h) Arena;
i) Seven (7) parks, which host washroom facilities, playground equipment,
pool and pool changerooms, splashpads, soccer and baseball fields, pickle
ball courts, canteens, bleachers, volleyball beach courts, outdoor stage
and ball hockey arena;
j) Five (5) community halls, two (2) in the Village and three (3) of the hamlets;
k) Library;
I) Parks and public works facilities in Village behind Library;
m) Four (4) public works yards;
n) One (1) active aggregate pit (with three (3) inactive pits rarely used); and
o) Waste disposal site and recycling depot.
4. Council Commitment
4.1 The Council of the Corporation of the Municipality of Tweed is committed to;
a) The continual improvement of access to all municipally owned facilities,
premises and services or persons with disabilities; and
b) The provision of quality services to all members of the community with
disabilities.
4.2 The Council has authorized the CAO of the Municipality to prepare an
accessibility plan which will enable Council to meet these commitments.
5. Barrier Identification
5.1 Council shall establish an Accessibility Working Group from time to time with
at least two (2) Council representatives, two (2) staff representatives and at
least two (2) public representatives.
5.2 The Accessibility Working Group shall complete annual identification of
barriers to accessibility in facilities, services, and programs. Barriers may be
identified through the following methods:
a) On site inspections;
b) Public surveys;
c) Staff surveys; and
d) Public Accessibility Feedback Forms.
5.3 The annual barrier identification report shall be reported to Council and shall
be made public at the Municipal Office and on the municipal website. The
Municipality shall take all reasonable steps to ensure that the Accessibility
Policy and Plan are provided in an accessible format.
5.4 The Accessibility Working Group shall annually review, update, and
summarize all completed accessibility improvement initiatives. The summary
shall be reported to Council and shall be made public at the Municipal Office
and on the municipal website. The Municipality shall take all reasonable steps
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to ensure the initiative summary is provided in an accessible format.
5.5 The Accessibility Working Group shall integrate identified barriers from Section
5.3 of this By-law into the Multi -Year Accessibility Plan.
6. Multi -Year Accessibility Plan
6.1 The Accessibility Working Group shall annually review and update the Multi -
Year Accessibility Plan. The Multi -Year Accessibility Plan shall include timing
of all legislated accessibility improvement deadlines as well as integrate the
identified barriers from Section 5.3 of this By-law.
6.2 The Multi -Year Accessibility Plan shall take the form of Schedule `A' to this By-
law, or as replaced from time to time.
7. Accessibility Feedback Form
7.1 The Municipality of Tweed shall provide an Accessibility Feedback Form to the
public at the Municipal Office, Library and on the municipal website.
7.2 The Accessibility Feedback Form is attached as Schedule 'B' to this By-law, or
as replaced from time to time. An electronic version of this form will be
provided on the municipal website.
8. Review of Process
8.1 The Accessibility Policy shall be reviewed at least once per Council term.
8.2 The Multi -Year Accessibility Plan shall be reviewed annually.
9. Communication of Accessibility Policy and Plan
9.1 The Municipality of Tweed Accessibility Policy and Multi -Year Plan shall be
made available on the municipal website as well as at the Municipal Office.
Every reasonable effort will be made to make the policy and plan available to
those with disabilities.
10. Repeal of By-laws
10.1 THAT By-law No. 2003-29 and By-law No. 2020-16 are hereby repealed in.
their entirety.
11. Effective Date
11.1 THAT this By-law shall come into force and take effect immediately upon the
passing thereof by the Council of the Corporation of the Municipality of Tweed.
12. Short Title
12.1 THAT this By-law may be cited as the "Accessibility By-law".
Read a first, second, and third and final time, passed, signed, and sealed in open
Council this 13th day of June, 2023.
DEPUTY MAYOR
)11
CLERK
)(i)17 -
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CORPORATION OF THE MUNICIPALITY OF TWEED
BY-LAW NO. 2023-50
SCHEDULE 'A'
This is Schedule 'A' to By-law No. 2023-50 to Adopt an Accessibility Policy and
Plan for the Municipality of Tweed.
LEGISLATED GENERAL REQUIREMENTS — ACTION PLAN OR
COMPLIANCE IASR/IDENTIFIED BARRIERS STATUS
DATE
JANUARY 1, 2010
DECEMBER 31,
2010
JULY 1, 2011
JANUARY 1, 2012
JANUARY 1, 2012
JANUARY 1, 2012
JANUARY 1, 2013
DECEMBER 31,
2013
JANUARY 1, 2014
JANUARY 1, 2014
Provide accessible customer service
(train staff and volunteers to serve
customers of all abilities, keep a written
record of the training, welcome service
animals and support persons, create
accessible ways for people to provide
feedback, and put an accessibility policy
in place, so your employees, volunteers
and customers can know what to
expect)
File Accessibility Compliance Report
Provide accessible taxi services (if
licence taxicabs, make sure drivers do
not charge people with disabilities extra
for a trip or for storing mobility aids in
their cabs)
Provide accessible emergency and
public safety information (when asked,
provide publicly available emergency
information like evacuation plans or
brochure, in an accessible format)
Provide accessible emergency
information to staff (when necessary,
provide accessible and customized
emergency information)
Provide taxi registration and
identification in accessible formats (if
licence taxicabs, make sure drivers
provide their vehicle registration and
identification information in accessible
formats for passengers with disabilities)
Provide accessible transportation
services (consult with municipal
accessibility advisory committees on
bus stops and shelters and the need for
on -demand accessible taxicabs)
File Accessibility Compliance Report
Create accessibility policies and multi-
year plan (create policies and multi -year
accessibility plan to help achieve
accessibility goals, tell employees and
customers about policies, post multi-
year plan on website in accessible
format)
Buy goods, services or facilities that are
accessible (where possible, incorporate
accessibility design, criteria and features
when purchasing new goods, services
or facilities for organization, when it is
not possible, explain why)
Complete
Complete
N/A — do not
licence taxicabs
Ongoing when
requested
Ongoing when
requested
N/A — do not
licence taxicabs
N/A — do not
provide bus
transportation
services
Complete
Completed March
25, 2020
Updated 2021
Updated 2023
Ongoing with
annual
procurement
procedures
JANUARY 1, 2014
JANUARY 1, 2014
JANUARY 1, 2015
JANUARY 1, 2015
JANUARY 1, 2015
DECEMBER 31,
2015
JANUARY 1, 2016
JANUARY 1, 2016
DECEMBER 31,
2017
DECEMBER 31,
2019
JANUARY 1, 2021
DECEMBER 31,
2021
DECEMBER 31,
2023
DECEMBER 31,
2025
Include accessibility features when
purchasing or designing self-service
kiosks (includes interactive electronic
terminals that people use to pay parking
fees, validate tickets, buy groceries and
renew licences)
Make websites accessible (includes only
new websites and old websites you
significantly update and new web
content you create)
Train staff on Ontario's accessibility
laws (train all employees and volunteers
on the accessibility requirements that
apply to their job duties and
organization)
Make it easy for people with disabilities
to provide feedback when asked
(includes surveys or comment cards)
Make employment practices accessible
(make hiring, retaining and providing
career development opportunities
accessible and document processes for
developing individual accommodation
plan and return -to -work plans)
File Accessibility Compliance Report
Make public information accessible
when asked (work with person who is
asking to figure out how to meet their
needs as soon as possible)
Make new or redeveloped public spaces
accessible (recreational trails and beach
access routes, outdoor public use eating
areas, outdoor play spaces, public
outdoor paths of travel, on an doff street
parking areas, service counters, fixed
waiting lines, and waiting areas with
fixed seating)
File Accessibility Compliance Report
File Accessibility Compliance Report
Make all websites and web content
accessible
File Accessibility Compliance Report
File Accessibility Compliance Report
File Accessibility Compliance Report
Used only during
elections, provided
accessible station
Complete
Complete
Complete
To update HR
policies to include
documented
accommodation
plan processes
when needed —
NONE REQUIRED
as at May 11, 2023
Complete
Ongoing when
requested
Ongoing as
spaces are
redeveloped
established
Complete
Complete
Complete
Complete
or
CORPORATION OF THE MUNICIPALITY OF TWEED
BY-LAW NO. 2023-50
SCHEDULE `B'
This is Schedule `B' to By-law No. 2023-50 to Adopt an Accessibility Policy and
Plan for the Municipality of Tweed.
Accessibility Feedback Form
Thank you for visiting the Municipality of Tweed. We value all our customers and
strive to meet everyone's needs.
1. Please tell us the date and time of your visit:
2. Did we respond to your customer service needs today? (Circle one)
Yes No (Please explain below)
3. Was our customer service provided to you in an accessible manner? (Circle
one)
Yes No (Please explain below)
4. Did you have any problems accessing our goods and services? (Circle one)
Yes (Please explain below) Somewhat (Please explain below) No
5. Please add any other comments you may have:
6. Would you be interested in participating in the Municipality's Accessibility
Working Group to help identify barriers and review the Municipality's
Accessibility Policy and Multi -Year Accessibility Plan? (Circle one)
Yes (Contact information is required) No
Contact information (optional):
("1
The Municipality of Tweed thanks you for your input.