HomeMy Public PortalAbout2017-01-26_Council_Public Agenda Package_Updated January 25, 2017Page 1 of 2
MUNICIPAL COUNCIL
AGENDA
Thursday,January 26, 2016 at 8:45 a.m.
Chester Municipal Council Chambers
151 King Street, Chester, NS
1.MEETING CALLED TO ORDER.
2.APPROVAL OF AGENDA/ORDER OF BUSINESS.
3.PUBLIC INPUT SESSION (8:45 A.M.–9:00 A.M.)
4.MINUTES OF PREVIOUS MEETING:
4.1 Council –January 12, 2017
a)Application Overview prepared by Development Control/Planning Assistant
dated January 13, 2017 regarding Summary Report –Rural Zone Amendment
to Permit Kennels.
5.3 Recreation and Parks Committee –January 16, 2017 –Councillor Church (Motion
only)
5.4 Any other Committees.
6.MATTERS ARISING:
6.1 Request for Decision prepared by Development Control/Planning Assistant dated
7.CORRESPONDENCE:
7.1 Presentation by Jon Cuming,TMC Lawyers regarding Land Titles Clarification
request (appointment at 9:10 a.m.)
7.2 Presentation by Jo-Ann Grant, VOCTADA regarding Visitor Information Centre
(appointment at 9:25 a.m.)
5.COMMITTEE REPORTS:
5.1.Committee of the Whole Meeting –January 19,2017 –Warden Webber
5.2 Citizens Planning Advisory Committee –January 9, 2017 (Motion only)
January 19, 2017 regarding Housekeeping amendments to Chester Village Land
Use By-law regarding Shipping Containers
(Deferred from December 16, 2016 Council Meeting)
Page 2 of 2
7.3 Letter from Danny Hennigar dated January 16, 2017 regarding concerns over the
Visitor Information Center (VIC) at the Chester Train Station.
8.NEW BUSINESS:
8.1 Request for Decision:Visitor Information Centre
a)Request for Decision prepared by Senior Economic Development Officer
dated December 20, 2016 regarding Visitor Information Centre (VIC) 2017.
b)South Shore Regional Enterprise Network –Report on South Shore Visitor
Information Centres December 2016. (Deferred from COW meeting –
January 5, 2017)
Ottawa, ON –Selection of Council representatives.
9.ADJOURNMENT.
ARRANGED APPOINTMENTS
9:10 a.m.Jon Cuming, TMC Lawyers regarding Land Titles Clarification request.
9:25 a.m.JoAnn Grant, VOCTADA regarding Visitor Information Centre.
c) Scope of Work – RFP for Visitor Information Centre Operator
8.2 Federation of Canadian Municipalities (FCM) Conference June 2-5, 2017 in
Municipality of the District of Chester
Community Development Department
Application Overview
Prepared for:Municipal Council
Submitted by:Garth Sturtevant, Development Control/Planning Assistant
Date:January 13, 2017
Subject:Summary Report –Rural Zone Amendment to Permit Kennels
APPLICANT Jane Wentzell
PROPOSAL Land Use By-law Amendment to Permit Kennels in the Rural Zone
LOCATION General LUB Amendment
ZONE Rural Zone
NEIGHBOUR NOTIFICATION None. General LUB amendment does not require direct notification
Recommendation
That Council accept the proposed amendment to the Rural Zone to list dog kennels as a permitted
use, as outlined in the proposed amendments attached to this report (Appendix A).And further,
that Council set a date to hold a public hearing, duly advertised to allow for public submissions and
comments in relation to the proposed amendment.
Background
A request to amend the Chester Village Land Use By-law has been received from Jane Wentzell. The
request proposes a change that would permit the operation of dog kennels within the Rural (RU) Zone.
The advertising deposit and application fee have been received and a report has been presented to the
Village Area Advisory Committee (VAAC)for consideration. At the October 18, 2016 meeting of the
VAAC, Committee members requested further investigation into several topics: after-hours by-law
enforcement, limiting the number of dogs permitted in a kennel and changes to the Dog By-law to alter
the renewal process for kennel licenses.
Supplementary Report Page 2
Amendment to Rural Zone January 20, 2017
A report summarizing these additional items was presented to Municipal Council on November 24, 2016.
Council provided direction to staff that they did not wish to amend the Dog By-law process for issuing
kennel license renewals.
A supplementary report was prepared and presented to VAAC members on December 20, 2016. Through
further investigation, it was determined that the Animal Control Officer is available for calls 24 hours a
day. Additionally,although Council did not wish to amend the Dog By-law kennel license renewal
process, under the existing regulations, an inspection of a kennel can be done by the By-law Enforcement
Officer at any time and for a variety of reasons. These inspections can result in an order being issued up
to and including revoking a kennel license. These existing provisions satisfied members of the VAAC that
sufficient controls exist to regulate kennels that create a nuisance for neighbouring property owners.
Finally, the request to limit the number of dogs permitted was discussed with VAAC members. It was
determined that enforcing a limit on the number of dogs would be problematic. Options, such as limiting
the number or size of structures was discussed, but VAAC members opted not to put additional
requirements or size limits on kennels.
VAAC members made a motion to recommend that the Citizens Planning Advisory Committee accept the
proposed amendment (Appendix A) to the Rural Zone to include dog kennels as a permitted use with
additional language to exempt the main structure from the set-back requirements imposed on other
kennel structures.
The report and proposed amendment was presented to the Citizens Planning Advisory Committee (CPAC)
on January 9, 2017. After some minor discussion, CPAC members made a motion that the Citizens
Planning Advisory Committee recommend that Council accept the proposed amendment to the Rural
Zone to list dog kennels as a permitted use, as outlined in the proposed amendment detailed in the
Summary Report dated 09 January 2017 as Appendix A
Options
That Council accept the proposed amendment to the Rural Zone to list dog kennels as a
permitted use, as outlined in the proposed amendments attached to this report (Appendix A).
And further, that Council set a date to hold a public hearing, duly advertised to allow for public
submissions and comments in relation to the proposed amendment.
Reject the proposed amendment. No further action to be taken on this file.
Defer making a decision and request additional information or alterations to the proposed
amendment.
Supplementary Report Page 3
Amendment to Rural Zone January 20, 2017
Appendix A –Proposed Amendment
Municipality of the District of Chester
A By-Law Amending the Village of Chester Land Use By-law.
Be it enacted by the Council of the Municipality of the District of Chester that the Village of Chester Land
Use By-law be amended as follows:
1.Section 9.2.6 is added to read as follows:
9.2.6 Yard Setback Requirements for Kennels
Land Use Minimum Setback from any
Property Line
Kennel structures used for the boarding or
breeding of dogs, including dog runs 100 m. (328 ft)
2.Section 9.2.6 a) is added to read as follows:
9.2.6 a) Accessory structures related to a kennel use, but not housing dogs,shall be subject to
setback requirements of Section 4.5.2 Accessory Structures
3.Section 9.2.6 b) is added to read as follows:
9.2.6 b) Main dwellings used for the boarding or breeding of dogs shall be exempt from the
setback requirements of Section 9.2.6
3.Section 9.2.2 a) x) is added to Permitted Developments, to read as follows:
9.2.2 a)x)Kennels for the boarding or breeding of dogs
4.Section 9.2.2 c) is amended to remove:
Breeding or boarding of all animals not included in Definition 16.26
5.Section 16.39A is added to Part 16 DEFINITIONS to read as follows:
16.39A KENNEL means an establishment for the breeding and/or boarding of dogs and includes
establishments known as “Doggie Day Care” or any similar definition thereof.
Municipality of the District of
Chester
Community Development Department
Staff Report #5
Prepared for: Municipal Council
Submitted by: Garth Sturtevant, Development Control/Planning Assistant
Date: January 26, 2017
Subject: Shipping Containers on Highway 3 – Revised
APPLICANT Initially application was from Hassen Hammoud - Council then
directed staff to work with VAAC on amendments to permit shipping
containers within Highway Commercial Zone.
PROPOSAL Amendments to allow shipping containers (as storage only, for non-
residential uses) in the Highway Commercial Zone outside the Village
of Chester Boundary.
LOCATION Initially for 3707 Highway 3 but amendments are general to all non-
residential uses in Highway Commercial zone.
LOT SIZE n/a
DESIGNATION HC (Highway Commercial)
ZONE HC (Highway Commercial)
SURROUNDING USES
NEIGHBOUR
NOTIFICATION
None to date – if general amendment (i.e. all HC zone) no direct
notification of neighbouring properties
Recommendation
Staff recommends Option 1:
That Council give first reading to amendments to the Village of Chester Secondary Planning strategy and
Land Use By-law, to allow shipping containers for non-residential uses, for all properties within the
Highway Commercial Zone excluding those properties that are located within the Chester Village
Boundary and which are located on the South side of Highway 3; and that Council set a Public Hearing
date for these amendments.
Staff Report #5 Page 2
Shipping Containers on Hwy. 3 January 24, 2017
Background
Hammond Kwik-Way at 3707 Highway 3 recently bought a shipping container for storage. Under the
Village Land Use By-law, shipping containers are not permitted structures, either for habitation, for shelter
or for storing goods. They are allowed as temporary structures during construction and within the
Protected Watershed Zone, subject to certain conditions. Mr. Hammoud appeared before Council to
explain the situation. Council felt that the amendment was reasonable and directed staff to amend the
Land Use By-law to allow shipping containers (for storing goods) as permitted structures within the
Highway Commercial Zone.
Council directed staff to consider amendments to the Village of Chester Land Use By-law. The Village Area
Advisory Committee (VAAC) discussed the issue at their June, July and September meetings. Based on
direction from VAAC and Citizens Planning Advisory Committee (CPAC), staff is providing potential
amendments to permit shipping containers, for non-residential uses, in the Highway 3 Commercial Zone.
Staff held a public information meeting on October 5, 2016. The only resident who attended was a
representative of the applicant. On May 17, 2016, 13 people were in the gallery at a VAAC meeting where
shipping containers were discussed. Residents and committee members had some comments. Some
residents felt many small businesses rely on containers, while others felt any amendments to allow
containers must be strict enough to ensure they are discretely sited. Staff, VAAC and CPAC have worked
to create amendments that allow containers, in appropriate places, with appropriate controls.
VAAC asked that Marianne Gates, Economic Development Officer, provide comments on the proposed
amendments. She provided these comments: “I am in full support of this amendment. Use of shipping
containers as storage is both a practical and economic for some businesses and should be allowed in the
indicated area.”
Discussion
The Highway Commercial Zone is within the Highway 3 Site Plan Approval Area, which was introduced in
May 2012. The Site Plan Approval Area has specific rules for properties on Highway 3. The purpose of
these rules is to create more appealing buildings on Highway 3, the gateway to Chester. Since the rules
were adopted, staff have reviewed three projects: two projects were approved; one project was withdrawn.
Rules must find a balance. Strict rules could hinder development, but loose standards could result in poor
design. Allowing containers in the Highway Commercial Zone would provide an inexpensive and easy
storage solution, but will also reduce the visual appeal of the Highway 3 streetscape. To adopt these
amendments, the VAAC, CPAC and Council must feel the proposal – to allow shipping containers (as
storage only, for non-residential uses) in the Highway Commercial Zone – is in keeping with the goals of
the Highway 3 area.
Staff Report #5 Page 3
Shipping Containers on Hwy. 3 January 24, 2017
Policy Analysis
The following descriptions of the Highway 3 are important for Council to consider.
Secondary Planning Strategy: Section 2.1
“… residents want Highway 3 to be thought of again as North Street. A street that is a special place, and
extension of Chester’s high quality sense of place and an artery through a special community. The vision
of the sprawling commercial strip-malls and generic franchises was rejected…”.
This vision for North Street is also described in the 2011 report, Planning Vision and Streetscape Design
for Highway 3 at Chester Village:
“The Vision for the Highway 3 corridor is for a balance between cars and pedestrians: site standards that
put an emphasis on high quality landscaping: building standards that reinforce Chester’s unique sense
of place: green development controls that require sensitive site development: and the creation of a mixed
use corridor that is a destination in its own right.”
There is a clear vision for North Street – an attractive, mixed-use corridor that is both a gateway and a
destination. It is important that any amendments to allow shipping containers respect the vision for
North Street.
Secondary Planning Strategy: Section 4.3 - Commercial Developments
“The Planning Strategy recognizes the presence of both commercial and residential uses on Trunk #3
and contains measures to ensure that these uses will continue to co-exist without conflict.”
“Within these commercial clusters, the study recommends a suite of design guidelines to make sure that
development reinforces the tradition of architectural and landscape excellence of Chester.”
“[The Highway 3 Streetscape Study] recognizes this as the commercial cluster most closely related to the
residential core of the Village. It recommends the commercial growth and street design [between Pig
Loop Road and Victoria Street] should be treated as an integral part of the Village, with continuous
sidewalks and commercial development that is friendly to pedestrians.”
Secondary Planning Strategy: Policy 4.3.7
Staff Report #5 Page 4
Shipping Containers on Hwy. 3 January 24, 2017
To designate the area shown as “Highway 3 Site Plan Approval Area” on Map 7, Future Land Use Map,
Architectural Control Areas” as an area within which all developments other than single unit and two unit
dwellings shall be approved only in accordance with a site plan which conforms to the design guidelines set
out in the Land Use By-law.
The vision for Highway 3 is implemented through the Land Use By-law. There are design guidelines for the
whole area, plus yard and setback standards in each zone. The design guidelines apply across the Highway
3 Site Plan Approval Area. The design guidelines and zone standards are critical to the appearance of new
buildings on Highway 3. They do not regulate containers, but the guidelines do require certain design
approaches.
Staff has therefore created amendments that support the intent of the design guidelines and the vision for
the Highway 3 Site Plan Approval Area. They have been created with input from three meetings held with
the Village Area Advisory Committee. The VAAC did have concerns about allowing shipping containers
within the village boundary. It was felt that shipping containers were not consistent with the character of
the village. However, they also recognized that there is a somewhat different character, as was recognized
by the Highway 3 streetscape study, on the outer edges of the study area. It was felt that the character of
the Highway 3 Zone was somewhat different in the village boundary and that a more relaxed approach
would be appropriate outside the Chester Village Boundary.
Revision to Rural Commercial Overlay Area
At a December 12, meeting of Council, staff presented a report and draft amendment to permit shipping
containers in a limited area outside of the Chester Village Boundary but within the Chester Village
Planning Area for properties zoned Highway Commercial (HC). This area is proposed to be identified with
the creation of the Rural Commercial Overlay (see attached Map 1 – Original Rural Commercial Overlay
Area).
After consideration, Council gave further direction that staff expand the proposed boundaries of the Rural
Commercial Overlay to extend to properties within the Chester Village Boundary located North of
Highway 3 (see attached Map 2 – Revised Rural Commercial Overlay Area). The expanded area covered
by the overlay only affects properties currently zoned Highway Commercial.
Properties within the Village Boundary to the South of Highway 3 will remain prohibited from keeping
shipping containers.
Proposed Standards
Staff Report #5 Page 5
Shipping Containers on Hwy. 3 January 24, 2017
Staff created potential amendments that would allow one container per property. Shipping containers
would only be allowed as storage for non-residential uses, in the Highway Commercial Zone. Staff also
suggests the following setbacks for containers:
Yard Required Setback
Side yard 1.5 metres (5 feet)
Side yard – next to a residential zone 3.5 metres (12 feet)
Rear yard 1.5 metres (5 feet)
Rear yard – next to a residential zone 3.5 metres (12 feet)
Front yard 12 metres (40 ft) or a distance of 3.5 metres (12 feet)
greater than the main building setback, whichever is
greater.
Flankage yard 12 metres (40 ft) or a distance of 3.5 metres (12 feet)
greater than the main building setback, whichever is
greater.
In addition, the following standards are recommended to minimize the visibility of containers, in order to
support the vision for Highway 3:
prohibiting containers within the Village of Chester Boundary on the South side of Highway 3;
limiting containers to storage only for non-residential uses;
only allowing containers within the Highway Commercial Zone;
limiting containers to one per property;
a minimum screening requirement of a 1.8 metre (6 feet) high opaque fence;
requiring the narrow end of the container to face Hwy. 3, unless the container is placed behind a
building of equal or greater length than the long side of the container;
requiring that the container have no logos, numbering or commercial advertisements; and
requiring that containers be placed at grade.
For this reason, they The full text of the potential Land Use By-law amendments is found in Appendix A.
Secondary Planning Strategy Amendments
Staff Report #5 Page 6
Shipping Containers on Hwy. 3 January 24, 2017
Staff have created Secondary Planning Strategy (SPS) preamble and policies to provide policy support for
the Land Use By-law amendments allowing shipping containers in the Highway Commercial Zone. The
policies express the Municipality’s intentions as follows:
Map A-3 Rural Commercial Overlay map shall be created in the Land Use By-law. The Overlay area
includes the Highway Commercial Zoned Land to the North of Highway 3 within the Village of
Chester Boundary in addition to all Highway Commercial Zoned Land that falls outside the Village
of Chester Boundary.
The Land Use By-law shall include provisions to allow shipping containers, for storage, by non-
residential uses, within the Rural Commercial Overlay;
The Land Use By-law shall contain standards for shipping containers, including: a limit of one
shipping container per property; establishing setbacks; and creating screening standards;
Shipping containers shall not be permitted on any Land on the South side of Highway 3 within
the Village of Chester Boundary.
Amendment Options
1. That Council give first reading to amendments to the Village of Chester Secondary Planning
Strategy and Land Use By-law, to allow shipping containers for non-residential uses, for all
properties within the Highway Commercial Zone excluding those properties that are located
within the Chester Village Boundary and which are located on the South side of Highway 3; and
that Council set a Public Hearing date for these amendments.
2. That Council does not give first reading to amendments to the Village of Chester Secondary
Planning Strategy and Land Use By-law. No Public Hearing would be set.
Conclusion
Staff believe that the proposed amendments to allow shipping containers minimize impact on the character
and, do not represent a significant departure from, the intent of the Highway 3 Streetscape Plan and Design
Guidelines. The amendments meet the intent of the Secondary Planning Strategy. The amendments are,
however, a loosening of design control along Highway 3. Council may adopt these changes now, but staff
also suggest a full review of the Highway 3 Site Plan Approval Area take place during Plan Review. A full
review will ensure that the planning approach for Highway 3 stays relevant, clear and effective.
If these amendments are approved, the shipping container at Hammond Kwik-Way, 3707 Highway 3, may
need to be moved to meet the new setbacks and new guidelines. The property line next to the container
may also need to be adjusted; both properties are owned by the same person. The owner of Hammond
Staff Report #5 Page 7
Shipping Containers on Hwy. 3 January 24, 2017
Kwik-Way has indicated he is willing to make changes to his property to comply with new rules for shipping
containers, should they be approved. Staff has not done any analysis on how the proposed setbacks or
criteria would impact other existing shipping containers.
Staff Report #5 Page 8
Shipping Containers on Hwy. 3 January 24, 2017
APPENDIX A
Municipality of the District of Chester
A BY-LAW AMENDING THE MUNICIPALITY OF THE DISTRICT OF CHESTER
MUNICIPAL PLANNING STRATEGY AND LAND USE BY-LAW
Be it enacted by the Council of the Municipality of the District of Chester as follows:
a) Amend the Village of Chester Secondary Planning Strategy and Land Use By-law, to allow
shipping containers for non-residential uses, within portions of the Highway Commercial
Zone. outside of the Village of Chester boundary, in the Highway Commercial Zone.
Chester Village Area Secondary Planning Strategy Amendments
The Chester Village Area Secondary Planning Strategy is amended as indicated below. Added
text is underlined. Deleted text is struck through.
The following section is added after the 7th paragraph to the preamble of Section 4.3 –
Commercial Developments
The Highway 3 Streetscape report recognized two different commercial clusters, a Village
commercial cluster and a rural commercial cluster. Council recognizes that within the Village
commercial cluster, there is some distinction between the north side of Highway 3 and south
side of Highway 3 and feels that there should be greater flexibility in the types of structures
permitted for those businesses. Within the Village of Chester, the area south of Highway 3 is
not seen as an appropriate location for shipping containers due to the proximity to the Inner
Architectural Control Area.
The following section is added after the 13th paragraph to the preamble of Section 4.3 –
Commercial Developments
While the Highway 3 corridor is governed by strict planning and architectural controls, Council
recognizes that there is some distinction in character between the village commercial cluster
and the more rural commercial cluster, as identified by the Highway 3 Streetscape Plan. Council
recognizes that the more rural commercial clusters require a more permissive policy approach.
Specifically, Council wishes to allow businesses the ability to use shipping containers for storage,
Staff Report #5 Page 9
Shipping Containers on Hwy. 3 January 24, 2017
in some areas of the Highway Commercial Zone. This can allow for business expansion at a
reasonable cost, which is good for economic development. In order to control the appearance
of the Highway 3 Area, the Land Use By-law shall identify standards for shipping containers
being used for storage.
As identified through many forms, architectural and site design control that encourage
traditional community design are especially important in the Village of Chester. For that reason,
shipping containers shall not be allowed in any zone on land to the south of Highway 3 within
the Village of Chester boundary.
Policy 4.3.8 is added as follows:
4.3.8 Council shall create the Rural Commercial Overlay area which shall encompass all
Highway Commercial (HC) zoned land that lays outside the Village of Chester Boundary but is
within the Village Area Planning Boundary. The Rural Commercial Overlay area shall also include
properties to the North of Highway 3 within the Village of Chester Boundary. The Rural
Commercial Overlay area shall be shown on Map A-3 of the Land Use By-law: Rural Commercial
Overlay Area.
Policy 4.3.9 is added as follows:
4.3.9 The Land Use By-law shall include provisions to allow shipping containers, for storage by
non-residential uses, within the Rural Commercial Overlay Area.
Policy 4.3.10 is added as follows:
4.3.10 Shipping containers shall not be permitted anywhere on lands to the south of Highway 3
within the Village of Chester boundary, which shall be shown on the Chester Village Planning
Area Land Use By-law Map A-3: Rural Commercial Overlay Area.
Policy 4.3.9 is added as follows:
4.3.9 The Land Use By-law shall contain standards for shipping containers, including: a limit of
1 shipping container per property; establishing setbacks; and creating screening standards.
Chester Village Area Land Use By-law Amendments
The Chester Village Area Land Use By-law is amended as indicated below. Added text is
Staff Report #5 Page 10
Shipping Containers on Hwy. 3 January 24, 2017
underlined. Deleted text is struck through.
Section 4.4.4 is amended, as follows:
4.4.4 Storage Buildings
No automobile, truck, bus, coach, street car, recreational vehicle, camper, or other motor
vehicle or part thereof, with or without wheels, no mobile home as per definition 16.5.2,
and no shipping container, shall be used for the storage or shelter of goods of any
description.
Section 4.4.4A is added, as follows:
4.4.4A Shipping Containers
(a) Shipping containers are not permitted in any zone;
(b) Notwithstanding 4.4.4A(a), shipping containers are permitted to be used as
temporary structures for the storage and shelter of goods incidental to construction
of a permitted development in any zone, subject to section 4.5.5;
(c) Notwithstanding 4.4.4A(a), in the Protected Watershed Zone shipping containers
shall only be used for the storage or shelter of goods, subject to Section 12.2; and
(d) Notwithstanding 4.4.4A(a), within the Rural Commercial Overlay shipping containers
shall be permitted for the storage or shelter of goods, subject to Section 6.3.5 and
6.3.5A.
Section 6.3.5 is added, under the Highway Commercial Zone, as follows:
6.3.5 Special Requirements - Shipping Containers for Storage
Shipping containers shall be permitted in the Highway Commercial zone within the Rural
Commercial Overlay shown on Chester Village Planning Area Land Use By-law Map A-3,
subject to the following requirements:
Shipping containers:
a) shall only be permitted within the Rural Commercial Overlay, as shown on
the Chester Village Planning Area Land Use By-law Map A-3: Rural
Commercial Overlay
Staff Report #5 Page 11
Shipping Containers on Hwy. 3 January 24, 2017
b) shall not be used for human habitation;
c) shall only be used for non-residential purposes;
d) shall only be allowed as an accessory structure to a permitted non-
residential building;
e) shall only be used for the storage and shelter of goods;
f) shall be a minimum of 1.5 metres (5 feet) from a rear or side property
line; and
i. shall be a minimum of 3.5 metres (12 feet) from any rear or side
property line that abuts a residential zone;
g) shall be set back from the front property line a minimum of 12 metres (40
feet) or a distance 3.5 metres (12 feet) greater than the main building
setback, whichever is greater;
h) shall be set back from the flank side property line a minimum of 12
metres (40 feet) or a distance 3.5 metres (12 feet) greater than the main
building setback, whichever is greater;
i) shall be screened from view on all sides by a minimum 1.8 metre (6 foot)
high opaque fence;
j) shall be limited to one (1) shipping container per property;
k) shall be placed so the narrow end of the container faces Hwy. 3, unless
the container is placed behind a building of equal or greater length than
the long side of the container;
l) shall be placed at grade; and
m) shall have no logos, lettering, numbering, decals, or commercial
advertisements attached or affixed to the container.
Section 6.3.5A is added, as follows:
6.3.5A Rental shipping containers, as part of a permitted commercial self-storage facility that is
located within the Rural Commercial Overlay, are exempt from the requirements of
section 6.3.5.
Definition 16.79A is added to PART 16 DEFINITIONS, as follows:
16.79A SHIPPING CONTAINER means a large container or a structure, usually of metal,
with strength suitable to withstand shipment, storage, and handling and used to
Staff Report #5 Page 12
Shipping Containers on Hwy. 3 January 24, 2017
transport cargo that is specially designed to facilitate the secure storage or carriage of
goods, by one or more modes of transport, without intermediate reloading or repacking
of goods; also a freight container and includes any form of skid building or self-
contained mobile office.
Map A-3 is added to the Chester Village Planning Area Land Use by-law
Staff Report #5 Page 13
Shipping Containers on Hwy. 3 January 24, 2017
MAP 1
Staff Report #5 Page 14
Shipping Containers on Hwy. 3 January 24, 2017
MAP 2
Chester Visitor Information
Centre
An Economic Driver in the
Municipality of Chester
Presenter Profile – Jo-Ann Grant
•Chair of VOCTADA
•Member of BoD, Chester Municipal Chamber
of Commerce (CMCC) 2009 – 2012
•President, CMCC, 2012 – May 2015
–First-hand knowledge of:
•VIC operations and staff interactions with visitors
•Value and benefits to businesses, events, organizations,
accommodations
VOCTADA’s ROLE IN THE COMMUNITY
•Village of Chester Tourism and Development
Association
•20 years of community improvement projects
•Recent strategic planning = pivot from Village
only to Greater Chester Area – East Chester to
Marriott’s Cove
VIC – Options Being Considered
1.MODC to operate – ~$42k
2.MODL to operate – ~$45k
3.Move materials to Blockhouse - ~$10k
4.RFP for another community group to run –
continue grant of $25k
5.Future: Use of kiosks only
Option 2 – MODL to Operate
•Slightly higher cost than Option 1
•Handing control of a MODC asset to another
municipality that has no vested interest
Option 3 – Blockhouse VIC
•Most tourists coming from direction of Halifax,
airport etc
–Already passed Chester and unlikely to backtrack
•Significant loss of revenues to MODC
businesses (including accommodations) and
events
Option 4 - RFP
•Volunteer orgs lack paid staff
•Difficult to find volunteers able to offer time,
skill and knowledge to oversee, e.g. Annual
guide to businesses
•Projected operating costs of ~$42k
–$25k grant from MODC will not cover costs
–Not enough time to organize for this year
–Success unlikely
Future Use of Kiosks
•Existing electronic access – Google, tourism
websites, Doers & Dreamers
–Insightful questions
•Human touch
–Local knowledge (cemeteries; where to buy fresh fish;
where to fish; how and where to jig squid)
•Staff personal recommendations for restaurants,
accommodations, events
Option 1 – MODC to Operate
Economic Value to ALL Businesses,
Events, and Residents of MODC
Economic Value to MODC
2012 2013 2014 Inc
May 357 251 292 +41
June not open 633 792 +159
July 1033 1764 1946 +182/913
August 1438 2090 2346 +256/908
September 679 724 1110 +386/431
October not open 301 329 +28
Total 3507/4200 5763 6815 1052/2615
•2010 NS Visitor Exit Survey: $98/day per person
•All visitors to VIC spent an additional $50 = $341,000 to the
economy
Who Benefits?
•Our Children: Summer employment and work
experience for students
•Staff trained to know businesses in ALL areas of
the Municipality
•Successful businesses contribute to tax base,
benefitting all residents
•Synergy with Chester Farmers’ & Artisans’
Market: Vendors draw tourists; Tourists support
vendors
Chester Farmers’ & Artisans’ Market
Many local vendors and their families earn extra income from tourists
who are visiting the VIC
Who Benefits? Cont’d
•Going to the Valley?
–Golf/stay at Sherwood;
events at Bonny Lea; Card
Lake; Kaiser Meadow (yes,
it is a draw);New Ross
(groceries, fuel); Can’t miss
Ross Farm; Pick up a picnic
lunch at Peasant’s Pantry;
lunch at Vittles; Muwin
winery; Forties Community
Center suppers, wind
farm…..
•Heading West?
–Oceanmark K9; Seaside
Shanty (chowder); Gold
Reserves; Gold River
Marina; Seaside Shanty;
Island View; Glyda’s; Sobey
Sode’s (fresh fish, etc);
Sodes General Store (for
ANYTHING!); Your Friend &
Mine (pet supplies); Moe’s;
Oak Island; Atlantica Oak
Island; Whirligig Factory…..
Who Benefits? Cont’d
•Heading East?
–Butterbox Babies; East
Chester Hall; Graves Island
(walking trails, picnic park,
showers, camping); Grey
Gables; antiques; East
River picnic park;
Aspotogan beaches;
kayaking; pottery/jewelry;
Swissair memorial;
“Haven” Locations; Shore
Club; Mall; Trellis; Rug
Hooking Museum…..
•Hanging Around Chester?
–Mecklenburgh Inn; Kayak
Shack; Freda’s Beach;
Fo’c’sle; Rope Loft;
Windjammer; Ocean View;
Stretch Diner (fish & chips);
Lordly House; Playhouse;
Kiwi Café; Tradewinds; art
galleries; walking tours;
Village Emporium; Zoe
Valley Library; Lightfoot
Tower; Chester Golf Club;
“Haven Herald” ……….
Working with other VICs
•Recent years:
–Fam trips for staff of VICs and other tourism staff
on the South Shore
–#1 Priority – Keep visitors in MODC
–#2 Priority – Keep visitors on the South Shore
Making it Work
•Tara Maguire, MODC Director of Community
Development, tasked with applying for grants
•Senior Economic Development Officer (SEDO)
position is vacant. Amend job description to
include managing VIC
–Eliminates need to hire VIC manager ($$ already in
budget)
Making it Work cont’d
•Economies of scale and available skills:
–MODC staff have the skills and abilities to plan,
organize and oversee
–New SEDO would be hired with managing VIC as
part of job description
Recommendations
•That Council recognizes the value of the VIC to businesses and
residents throughout MODC
•That Council recognizes the enormous ROI: ~$45k investment
to achieve $340k - $680K return to our economy
VOCTADA urges Council to commit to funding and
operating the VIC for 2017. And, that unless a
proven viable alternative is found, Council will
continue to fund and operate the Chester VIC.
THANK YOU!
REQUEST FOR DECISION
Prepared By:Marianne Gates Date December 20, 2016
Reviewed By:Date
Authorized By:Tammy Wilson, CAO Date December 20, 2016
CURRENT SITUATION
The Chester Municipal Chamber of Commerce (Chamber) has undergone significant
changes in 2016 which impact several partner projects with MODC. One of which isthe Visitor Information Centre (VIC).The Chamber managed the VIC for several years.
Historically the Chamber leveraged existing Chamber staff for expertise and
operational work at the VIC. The VIC was managed by the Chamber with an
approximately contribution of $25,000 per annum from MODC. The Chamber will have
no ability to support managing the VIC forward past December 31, 2016.Thedeparture of the SEDO as of December 31, 2016 dictates some increased costs for
2017, should Council decide to administer the VIC.
RECOMMENDATION
MODC to administer the VIC for 2017 in the following manner:The Senior EconomicDevelopment Officer (SEDO), or designated MODC staff member, to manage the
project with support service from Human Resources (HR).
Due to the SEDO vacancy,MODC does not have the resources internal to manage the
preopening work, as such it is recommended that the VIC Manager be hired by mid-April 2017 and work 17.5 hours per week (for a month prior to opening)to prepare for
opening and update the website.In subsequent years the preparation for opening
could be completed by the SEDO, (estimated 15% of SEDO’s time).
Pre Budget Approval in the amount of $31,000 will be required to implement thisrecommendation within the timeframes required.
BACKGROUND
In May 2016, a report was brought to council outlining changes at the Chamber.
Council directed the SEDO to work with individuals and community groups interestedin tourism to find a solution to VIC operations into the future.
REPORT TO:Municipal Council
SUBMITTED BY:Economic DevelopmentDATE:December 20,2016
SUBJECT:VISITOR INFORMATION CENTER 2017
ORIGIN:Council –August 25, 2016
2 Request For Decision/Direction
The South Shore REN completed a VIC study in 2016. The SEDO participated on the
advisory committee. The report is attached. The VIC report does not provide specificdirection regarding the future of VIC’s. It does suggest a number of options that
require further exploration and costing.
DISCUSSION
The role of visitor servicing is to provide quality, relevant and useful information toenhance the visitor customer experience, increase regional visitation and build
return visitation.As society become regular users of tablets and smartphones, and
automatically turn to our digital devices when looking for information, is there still a
role for traditional VIC? The recent REN VIC report and an Australia study finds that
VICs continue to be an important and reliable source for informing and educatingvisitors about local areas and tourism products. Despite increasing numbers of
people using digital channels for searching, selecting and booking travel, some
research indicates that it is the interaction in a local center that offers the most
value to visitors once they have arrived in a community. Local digital kiosks could be
another method to providing information to visitors when they arrive in thecommunity. This is something the local committee can explore but until such time
that investment for these kiosks can be secured, the VIC remains the only method
currently available.
Following Council direction to meet with individuals and community groupsinterested in tourism to look at the VIC operations, several meetings were held. The
following participated in the group:Elaine LeBlanc (Co-chair with Marianne Gates),
Jim Barkhouse, Trudi Curley, Steve Workman, Nancy Hatch, Piers Baker, Judy Parsons,
Suzy Frazer, Elaine Tough, Dereck Delamare.
The following was determined by the group:1.The VIC plays an important role in directing visitors to MODC locations and
there are currently no other developed methods within MODC to provide this
service;
2.The Train Stations provides the best location;
3.No group is interested in managing the VIC; and4.There is much to offer a tourist in MODC but many of these locations are not
readily promoted and require assistance to inform visitors. A list is included in
Appendix 3 of some of the many local highlights that would be of interest to
visitors, if they only knew!
The following outlines the proposal to council:
The VIC to be open May 20-Oct 9, 2017.
Council to fund $31,000.Budget in Appendix 1.
Recommendation to hire a manager and one staff. Schedule in Appendix 2.
The local group will continue to assist with VIC operations through support for
the staff and assistance in providing a familiarization tour for VIC staff.
While the VIC is an important conduit for information distribution, it should
also be a sale teams for the local area. While not becoming completely insular,
3 Request For Decision/Direction
the MODC VIC staff should first insure the visitors are made aware of MODC
attractions, events, and highlights.
The VIC committee will look at viable options to enhance visitor serving into
the future. This would include, but not be limited to, information gatheringand costing on digital kiosks.
IMPLICATIONS
Policy
N/AFinancial/Budgetary
$30,698 VIC operation; Reallocation of SEDO time equal to 15 percent ($11,236). Total
Municipal Contribution to equal $41,934.79
Environmental
N/A
Strategic Plan
Promote conditions conducive to fostering economic prosperity.
Work Program Implications
Resource support required for recruitment of manager and completion of grant
applications. Support will be provided internally with adjustment in work plans.
In subsequent years, SEDO position will see 15-percent of their work load taken up
with VIC matters (administrative)
OPTIONS
1.MODC to administer the VIC for 2017 in the following manner: The SEDO, or
designated MODC staff member,to be manage the project with support service
from HR.Due to the SEDO vacancy, the VIC Manager to be hired by mid-April
and work 17.5 hours per week to prepare for opening and update the website.Estimated 15% of SEDO’s time, once filled.
Cost $30,698, plus, SEDO and HR time.
2.MODC to administer the VIC for 2017 in the following manner: Contract MODL to
manage using a new tourism position. Estimated cost $20,000 plus operations
estimated at $25,000. Total $45,000. SEDO time minimal, similar to whenmanaged by the Chamber.
3.MODC to close the local VIC and contract MODL to provide visitor information
about MODC from their current VIC in Blockhouse. Estimated cost $10,000. They
would hire an additional staff.
ATTACHMENTS
REN VIC Study
COMMUNICATIONS (INTERNAL/EXTERNAL)
External-Stakeholder Groups should be advised of Council’s decision.
4 Request For Decision/Direction
Appendixes1.Budget 2016/2017Budget 2016/2017Actual 2017/2018Budget notes
REVENUE
MODC-ED Budget 25,000.00 22,500.00 30,698.00
NS Summer Skills 3,654.00
PEP
Service Canada 3,591.00 2,698.00
May not receive (only one
applications allowed for
MODC)
TIANS 4,400.00 3,960.00 3,960.00
Advertising Sales
Map Directory Listing 2,000.00 2,060.00
TOTAL REVENUE 38,645.00 31,218.00 34,658.08
EXPENSE
Research/Consulting(VIC Study)2,500.00
Cleaning Supplies 200.00 159.49 200.00
Computer Equip &
Maint 1,200.00 2,000.00 Purchase 2 computers
Insurance 550.00
Map Directory Listing 2,500.00 2,297.70
Marketing 350.00 662.85 2,000.00 TV, outside map, regular
Office Supplies 500.00 250.07 300.00
Rent 4,250.00 4,250.00 4,250.00
Repairs &Maintenance 175.00 181.41 175.00
Signage 1,000.00 575.00 500.00
Telephone & Internet 1,200.00 673.97 1,000.00
Travel, Shows &
Courses 1,000.00 317.89 1,100.00 Training
Website Costs 2,000.00 2,000.00 2,000.00
Wages & Salaries 24,000.00 22,179.04 19,450.00 1 manager, 1 student
EI & CPP Expense 1,500.00 1,514.97 1,683.18
TOTAL EXPENSE 42,925.00 35,062.39 34,658.08
NET INCOME -4,280.00 -3,844.39
5 Request For Decision/Direction
2.Schedule
hr wage Mon Tues Wed Thurs Fri Sat Sun Hrs #
Weeks
Total
Wage
April 2 weeks
Manager $15.00 17.5 2 $ 525.00
May
Manager $15.00 17.5 2 $ 525.00
Manager $15.00 9:30-5 9:30-5 Closed Closed 9:30-5 9:30-5 9:30-5 35 2 $ 1,050.00
Staff $12.00 11:00-
4
11:00-
4
Closed Closed 11:00-
4
11:00-
4
11:00-
4
25 2 $ 1,200.00
June 4 weeks
Manager $15.00 9:30-5 9:30-5 Off Off 9:30-5 9:30-5 9:30-5 35 4 $ 2,100.00
Staff $12.00 11:00-
3
Off 10:00-
5
10:00-
5
11:00-
4
11:00-
4
11:00-
4
32 4 $ 1,536.00
July 4 weeks
Manager $15.00 9:30-5 9:30-5 Off Off 9:30-5 9:30-5 9:30-5 35 4 $ 2,100.00
Staff $12.00 11:00-
3
Off 10:00-
5
10:00-
5
11:00-
4
11:00-
4
11:00-
4
32 4 $ 1,536.00
August 4 weeks
Manager $15.00 9:30-5 9:30-5 Off Off 9:30-5 9:30-5 9:30-5 35 4 $ 2,100.00
Staff $12.00 11:00-
3
Off 10:00-
5
10:00-
5
11:00-
4
11:00-
4
11:00-
4
32 4 $ 1,536.00
Sept 4 weeks
Manager $15.00 9:30-5 9:30-5 Closed Closed 9:30-5 9:30-5 9:30-5 35 4 $ 2,100.00
Staff $12.00 Closed Closed 9:30-5 9:30-5 14 4 $ 672.00
Oct 2 weeks
Manager $15.00 9:30-5 9:30-5 Closed Closed 9:30-5 9:30-5 9:30-5 35 2 $ 1,050.00
Staff $12.00 Closed Closed 9:30-5 9:30-5 14 2 $ 672.00
$ 18,702.00
6 Request For Decision/Direction
3.Local Tourist AttractionsTourism2016 looking ahead!Highlighting areas of Chester Municipality that matter to
tourism.
Protected harbour and coves for safe anchorage for visiting yachts and local boats,
Islands owned by Municipality for public use hiking, swimming, picnics, berry picking, seashell collecting, driftwood and sea glass collecting.
Churches are found in every community, providing services and community events foreveryone.
Seven Fire Departments manned by volunteers in major centers sponsor community fundraising events.
Martins River to the west is a residential and water sports region and camp ground [MODL].
Oak Island, treasure island since 1795 with the TV series “Curse of Oak Island “is aninternational draw to NS, a very popular show that has brought many visitors to the area, ithas a Museum and guided tours.
Western Shore and Gold River: Fire Dept., Legion, ball fields, hosts community events, postOffice, public wharf, recreational fishing and launching ramp for small and large boats.Atllantica Hotel and Marina, events programs, dining, conferences, Wild Rose coastal parkscenic setting, public wash rooms!
Gold River Marina a great draw and creator of many jobs, provides year around service torecreational boats and fishing boats.
Chester Basin with a scenic harbour, a public wharf, business services, community events atFire Dept., Legion, gas station, propane, banking, restaurants, post office connectinghighway #12 to New Ross and Valley. Playgrounds, Recreational Park swimming, ball fields.Forest Heights Community School, recreational facilities.
New Ross, home of Ross Farm museum, Nova Scotia’s Agriculture Museum, new enlargedfacilities hosting 30 K plus visitors, Community Centre, School, Legion, Fire Dept.,community events, farm markets in season, Fair Grounds, post office, business Centre,banking, food, NSLC, gas, building supplies, caters to a large cottage country, FortiesCommunity Centre catering to many public community events. Christmas Tree industryCentre. Saw mills and forest products.
Marriott’s Cove, residential coastal community with a large Marine service facility forrecreational boats fuels, propane, Green house outlets.
Robinsons Corner large landscaping, retail garden Centre and services, highway connectionto Highway 14 to Windsor.
Community of Windsor Road, host to Kaiser Meadows landfill and industrial park, windfarm, Card Lake Park, trout fishing and small boat ramp. Sherwood Golf Course, food serviceand cottages at Sherwood Road. Bonny Lea Farm and SWAAP for educational services andevents. Community Wheels bus operation depot. RCMP facilities, concrete, supplies, rockquarry and services.
Home to Old Man Luedecke, World famous entertainer!
7 Request For Decision/Direction
Hawboldts Industries marine products, Land and Sea heavy construction services wharfbuilding.
Chester,Home to Chester Municipal Heritage Society Museum, first Municipal Office, eventprograms, park land, playground, croquet court, Picnic in the Park. Municipal Admin offices.Elementary and Middle Schools and recreational fields, Church Memorial Park, Curling Club,hockey ,skating rink, Chester Tennis Club, Ball field, Chester Golf Course, Chester YachtClub, Chester Art Centre and annual largest keel boat races in Atlantic Canada, Cove GardenHorse Show largest east of Montreal, Art studios,craft shops, dining and food services, B/Band Motel, Captain’s House catering to wedding events , and conference Centre, Banking,Family Resource Centre, gas, food , post office, NSLC ,auto service , hardware and buildingsupplies, saw mill, Launching ramps, government wharf with ferry W.G. Ernst to TancookIslands. Kayak rentals, waterside dining, scenic view of yachts and islands, home tonumerous movies and TV series, i.e. Haven, Curse of Oak Island. Fire Dept. Library, severalMarinas serving yachting industry, Registered Historic Stone Bridge Victoria St., WalkingTrail and Restored Railway Station circa 1905, with Oak Island Display and InterpretiveCentre, Annual Auction, Chester Farm Market. Labyrinth, Area travel display panels. OurHealth Centre, a collaborative health care facility.
East Chester, home of Graves Island Provincial Park and campground, picnic tables,showers, washrooms and walking trails. Residential seaside community and East ChesterCommunity Centre hosting a Mackerel Snappers dinner at the park.
East River home to L/P hardboard production. Walking trails along river and Castle Rocklook off! Marina services, capable of lifting large vessels 70 Ton. Home to fishermen,lobsters. Trout fishing. Home to the first Canadian Geocache site, using mobile GPS.
Deep Cove protected deep harbour, former home of Cyrus Eaton, founder PugwashThinkers.
Coastal community, and home to singer Morgan Davis.
Blandford, fishing community, several operational processing plants, value added salmonproducts. Lobster, scenic area, pull off on road with plaques describing past history. Hometo musician of world fame, Dean Brody.
Marine Service Centre, food services, Fire Dept., community Centre with numerous events.Recycling auto Centre, Road to New Harbour, fishing harbour and once the home of Whalingand Sealing operation.
Bayswater beach and provincial park, scenic sights. Swiss Air monument for the 1998disaster nearby at sea.
Aspotogan home of Cooks Aquaculture Salmon farm and service dock, lobster fishing,scenic, municipal public wharf.
North West Cove, fishing community and services, community hall events. Private Castle atSouth West Cove. Scenic coastal views.
Highway #329 The Lodge, Fox Point. Mill Cove, fishing communities, tuna, lobsters andmackerel traps, picturesque scenic coastal views multi colored boats, fishing equipment,Community Centre. Hubbard’s Yacht Club, boat launching ramps. Elementary School, golfcourse and swimming beaches.
8 Request For Decision /Direction
Hubbard’s, Fire Dept., Family Resource and Day care Centre, Aspotogan Centre. Businessdistrict, banking food services, fuels, Pharmacy, NSLC, Hubbard’s Farm Market, EHS facility.Marina, boat launching ramps, walking trail access, Post Office and Public Library, home ofthe TV series Black Harbour.
Scenic views ocean, near numerous beaches. Annual water sports, dory races. Lobsterdinners and dances. Hub for cottages at nearby lakes, trout fishing, wilderness trails.
Simms Settlement, Paint Ball entertainment on Mersey Road. Access to lakes and wildernesstrails.
REQUEST FOR DECISION
Prepared By: Tara Maguire Date 1/19/2017
Reviewed By: Date
Authorized By: Date
CURRENT SITUATION
The Chester Chamber of Commerce has indicated that they will no longer be able to provide
Visitor Information Services. In the past, the Municipality has provided them a $25,000 grant to
operate the Chester Visitor Information Centre. The Municipality has been requested to
consider providing operational support to the VIC for the 2017 summer season.
Council discussed this issue at the January 12 Council meeting and directed staff to prepare a
scope of work and evaluation criteria for a proposal call for the operation of a VIC for the 2017
summer season.
RECOMMENDATION
That Council accept the scope of work and evaluation criteria as presented and direct staff to
prepare and issue a call for proposals.
BACKGROUND
Staff was requested to prepare a scope of work and evaluation criteria that will be included in a
proposal call to solicit interest from nonprofit and private sector organizations or individuals
that may be interested in operating the Visitor Information Center during the upcoming
summer season.
DISCUSSION
The following list is presented for consideration.
SERVICE REQUIREMENTS
1. The Municipality of the District of Chester (MODC) wishes to see a seasonal tourist
information Visitor Centre (VIC) operated in accordance with provincial requirements
within the community.
2. While the VIC is an important conduit for information distribution, it should also be a
sale teams for the local area. While not becoming completely insular, the MODC VIC staff
REPORT TO: Municipal Council
SUBMITTED BY: Tara Maguire
DATE: January 19, 2017
SUBJECT: Request for Proposal to Manage and
Operate Local Visitor Information
Services for the Municipality of the
District of Chester
ORIGIN: Motion Number or Other Origin
2 Request For Decision/Direction
should first insure the visitors are made aware of MODC attractions, events, and
highlights.
3. MODC is seeking Requests for Proposals (RFP) from potential operators with a suitable
skillset and suitable facility for a Visitor Centre.
4. A Visitor Centre provides a location where information on local lodgings, attractions,
tourist services and local history is made available to the travelling public.
5. The Scope of Services shall include, but not be limited to, the following:
The operation of a tourist information Visitor Center for a term of one (1) year
commencing in spring 2017;
Open at least between June 1st and August 31st;
Preferably open 7 days per week, and a minimum of 7 hours per day (alternate hours
may be considered);
Preferably open during shoulder season with reduced hours (May 20, 2017-October
9, 2017)
Promoting the facility as a welcoming place for residents as well as visitors
Collection & sharing of visitor numbers and origins with the Municipality, the
Province and TIANS
Demonstration of an understanding of the relevant municipal, provincial and federal
policies and regulations that may be applicable in fulfilling the operation of a tourist
attraction with the activities proposed by the applicant
Liaising closely, providing timely updates to novascotia.com of opening hours/dates
and/or any changes to the previously published information.
6. Respondents to this RFP may use these Service Requirements as a baseline but should
develop their own Scope of Services based on project understanding and past
experience. MODC will be open- minded regarding operations that can achieve the best
results, provided that the approach complies with relevant provincial requirements.
7. Proposals should include details of:
Any value-added offerings for the visitor, including any plans to provide “signature”
experiences to visitors
Plans to work closely with other local attractions to encourage visitation and staying
longer in the area
Potential partnering organizations to integrate into the visitor experience
Details of plans for any additional seasonal events
Respondents must provide a list of all projected costs, including a complete
operating budget for one year’s operation.
Proposed staffing model (include proposed number of staff, management structure,
wages, proposed schedule)
Proposed operations model (i.e. cleaning, rental rates, telephone, internet, etc).
3 Request For Decision/Direction
8. Provide an overview of the facility you propose to use for tourist information services as
a Visitor Centre including the following information:
Location (preference will be given to locations within 5km of Chester Village)
Proposed layout and racking facilities
Amenities
Parking
Visibility and Access
Other attractions on or near site
9. The following documentation must also be provided prior to signing contract:
A copy of the contractor’s current Workers’ Compensation Board Clearance Letter
10. Evidence of Commercial General Liability Insurance naming the Municipality as additional
insured with 30 days’ notice of termination or material change with limits of not less than
$2M (full details of this requirement will be contained within the Contract Agreement
and will be subject to review by our insurer and solicitor based upon the proponents
proposal and responses) Provide a complete and brief overview of your organization
Company history (including Principal Officers)
Identify any experience in facility operations
Identify any experience in tourism or service industry or providing visitor services
Evaluation Criteria
Suitability of proposed facility, including location, visibility, , washroom
facilities, parking facilities and aesthetic considerations
20
Experience of operators in facility operations and/or tourism/service industry 20
Value-added experiences 10
Proposed budget 30
Quality of proposal 5
Hours of operation, operational model, staffing model 15
OPTIONS
1. Council can accept the scope of work and evaluation criteria as presented and direct staff
to prepare and issue a call for proposals.
2. Council can amend the scope of work and evaluation criteria and direct staff to prepare
and issue a call for proposals with the amended criteria.
3. Council can decide not to issue a call for proposals.