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HomeMy Public PortalAbout2017-08-24_COW_Public_Agenda PackagePage 1 of 2 COMMITTEE OF THE WHOLE AGENDA Thursday,August 24,2017 Chester Municipal Council Chambers 151 King Street, Chester, NS 1.MEETING CALLED TO ORDER. 2.APPROVAL OF AGENDA/ORDER OF BUSINESS. 3.PUBLIC INPUT SESSION ((8:45 A.M.–9:00 A.M.) 4.MINUTES OF PREVIOUS MEETING: 4.1.Committee of the Whole –August 3, 2017 5.MATTERS ARISING: 5.1 Economic Development Strategy Report –Erin Lowe, Economic Development Officer. 5.2 Request for Direction prepared by CAO dated August 17, 2017 regarding Upgrades to Provincial Roads.1.Appendix A –Best Practice Research2.Appendix B –MGA Excerpt3.Appendix C –Request for Direction dated July 20, 20174.Appendix D –Road List and Map 5.3 Request for Decision prepared by CAO dated August 17, 2017 regarding Paving Request under Cost Share Agreement. 6.CORRESPONDENCE: 6.1 Report from the Union of Nova Scotia Municipalities and the Association of Municipal Administrators of Nova Scotia dated August 3, 2017 regarding Municipal Review of Fire Services in Nova Scotia. 6.2 Letter from Municipality of the District of Yarmouth dated July 24, 2017 requesting Councils support in the initiative in seeking the placement of a Doppler radar system in the Yarmouth area to cover southwest Nova Scotia and adjacent waters and to contact the MP and MLA to request a new radar site to cover the Yarmouth, Shelburne and Digby Counties. 7.NEW BUSINESS: Page 2 of 2 7.NEW BUSINESS: 7.1 Information Report –Low Value Procurement Awards –CAO 7.2 Information Report –Economic Development Sponsorship –Erin Lowe, Economic Development Officer. 7.3 Request for Proposal prepared by Director of Information Services regarding Website Redesign and Support Services. 7.4 Request for Direction prepared by Recreation and Parks Department dated August 17, 2017 regarding New Ross School Community Use Agreement (appointment at 10:00 a.m.) 8.IN CAMERA: 8.1 Legal Advice –M08238 -Appeal from Development Officer’s Decision. 9.ADJOURNMENT. ARRANGED APPOINTMENT 10:00 a.m.Chad Haughn, Director of Recreation and Parks regarding New Ross School Community Use Agreement (item 7.4) Economic Development Strategy ED Workshop Outcomes •Reduced number of ‘Now Priorities’ from eight to four •Changed EDO role for tourism initiatives to ‘Supporting Role’ •Completed workshop with SSREN to identify outcomes Now Priorities •Kaizer Meadow •Business Park •Sector Strategy •Broadband Infrastructure Core Services •Investment Readiness Training •Commercial/Industrial Property Inventory •Business Retention and Expansion Program •Capacity Building •Business Engagement •Development Regulations Supporting Role •Long-Term VIC Strategy •Visitor Experience Next Priority •Destination Marketing Tools •Value Proposition •Investment Readiness Analysis/Test •Communication Strategy •Marketing Strategy •Micro, Small and Medium Business Supports 1 VISION The Municipality of Chester will be a self-sufficient and resilient Municipality, built on the foundation of the character of each of our unique communities, which will provide economic opportunities and balanced lifestyle for all. Mission: Through the provision of high quality services, we will develop an environment conducive to fostering economic opportunities while still preserving our heritage, environment and quality of life. Objective: The Municipality will work with the local business community, local land owners and partners in economic development to ensure the MODC has all the tools and infrastructure required to retain and attract local investment opportunities. Objective: The Municipality will work with the local business community and partners in economic development to ensure the MODC becomes a place where existing businesses thrive and new business are welcomed and given the best opportunity to succeed. Objective: The Municipality of the District of Chester understands that building a well-planned, well maintained and attractive community will attract people to live, work and play in the community. The MODC will work hard with their community and economic development partners to create the community that stands out among other South Shore communities. Objective: The Municipality will work with existing businesses and industrial sector partners to assist in promotion of select sectors in order to grow, strengthen and expand the MODC’s business community. The Municipality will work with its partners in tourism to become a more recognizable tourism destination by focusing on tourism infrastructure development, product development and marketing. The Municipality of the District of Chester will invest in a dedicated Economic Development program and continue to work with local and regional stakeholders to ensure the MODC is fully engaged as a committed partner in Economic Development. The main goal of the MODC Economic Development program is to promote conditions conducive to fostering economic prosperity. Become Investment Ready Be Open for Business Live Work and Play –Become the South Shore Community that Stands Out Focus on Growing MODC’s Economic Sectors Keep Working Hard to Become Known as a Tourism Destination Become a Partner in Economic Development. 2 EmploymentLands Kaizer Meadow Business Park TourismDestination Long Term VICStrategy DestinationMarketing Tools Visitor Experience InvestmentReadiness Commercial /Industrial PropertyInventory InvestmentReadiness Training Sector Strategy Value Proposition Communication& Marketing CommunicationStrategy Marketing Strategy BusinessGrowth Business Retentionand ExpansionProgram Support forSSREN BusinessSupports Micro, Small andMedium (MSM)Business Support BroadbandInfrastructure Capacity Building BusinessEngagement DevelopmentRegulations 3 Now Priority Next Priority Core Service Delivery Supporting Role EMPLOYMENT LANDS Actions How does this impact ED Deliverables Outcomes Kaizer Meadow Rebrand and develop marketing strategy to align with SUSTANE and landfill opportunities Develop Prospectus & Marketing Material Leverages opportunities created by Sustane and unique attributes Prospectus/Information package Number of inquiries from investors Number of trade shows attended # of Lots sold Total permit revenues Increase in commercial tax base/Value of Commercial Construction Business Park Work with Council to determine location Develop phasing and implementation Develop Prospectus Provides clarity and lessens risk for developers/investors Streamlines development process Decision on location of potential business park Phasing plan Selection of site Completion of phasing plan 4 Now Priority Next Priority Core Service Delivery Supporting Role Tourism Destination Actions How does this impact ED Deliverables Outcomes Long Term VIC Strategy Conduct study in collaboration with SSREN A VIC has the potential to increase the length of visitor stay, spend and positive experiences. This can produce return visitors and positive social media reviews/references which are a major source of planning for other travelers. VIC report Decision by council on VIC by December 31/17 Visitor Experience With South Shore Tourism Cooperative, explore ways to promote and develop the visitor experience Increase tourism visitation numbers Expand range of year-round activities Increase Occupancy Rates TBD Increase in visitor counts Occupancy rates Destination Marketing Tools Collaborate with Tourism NS and novascotia.com website Collaborate with South Shore Tourism Cooperative and SSREN for collective marketing initiatives. Promote and create awareness of MODC as a destination Promotional campaign Attendance at Saltscapes Expo Increase in tourism visitation numbers 5 Now Priority Next Priority Core Service Delivery Supporting Role Investment Readiness Actions How does this impact ED Deliverables Outcomes Sector Strategy Sector development strategy in collaboration with SSREN Provides focus for marketing efforts, programming (i.e. developing programs like Agriculture Day) Provides a plan for EDO to follow. Defined target sectors for MODC Develop key growth sectors action plans with related stakeholders Integrate sectors into BRE program Identification of growth sectors Number of action plans for individual sectors Number of startup firms from identified sectors Value Proposition With SSREN, update statistics and data for the MODC focusing on current year data/estimates and MODC labour shed. Will consider and target sectors identified in the sector strategy Community Profile (update) Competitive Analysis Information for developers, realtors and investors, site selectors as a tool for attracting new investment Provides data to answer the question why invest in MODC rather than somewhere else! Easy access to up to-date information on market and opportunities Website with data available to investors Prospectus package (community profiles, marketing materials) Website updated with data by April 2018 Prospectus package by June 2018 Investment Readiness Training Training Program for staff and council on what being Investment Readiness means, it’s importance, and to achieve it. Promotes agility and improves responsiveness of staff to investment inquires Provide investment readiness training for all MODC staff and political leaders. Training completed by January 2018 # of participants in training program Investment Readiness Analysis/Test Conduct investment readiness analysis within MODC and key industries Investment can include new businesses, attraction of investors to provide capital and expertise to entrepreneurs, research opportunities Investment readiness profile – identification of gaps and action plan Investment readiness check list Commercial/Industrial Property Inventory Develop criteria for properties to be included in database (i.e. vacant land, vacant structures, underutilized properties etc.)with SSREN, Province, real state associations Development of database Data readily available to developers, realtors, brokers, investors Database of available vacant lands Database of opportunities for adaptive reuse of existing, underutilized, unused properties (with commercial/industrial potential) Database design and completion Timeline to be determined 6 Now Priority Next Priority Core Service Delivery Supporting Role Communication and Branding Actions How does this impact ED Deliverables Outcomes Communication Strategy Social Media Campaign ED content for website Increased awareness of MODC as development location Website often the first point of contact for developers and MODC ED Website (integrated into MODC site, with links to REN) Social Media Campaign ED website updated January 2018 (in conjunction with new MODC website) User analytics for social media sites Analytics for website Marketing Strategy Website Develop marketing strategy with special consideration for key growth sectors identified in the Sector Strategy. Increased promotion and awareness of MODC as development location Develop image bank and videos for promotion and marketing of MODC tourism and ED efforts Image Bank Marketing and Promotional Strategy 50 new professional images in summer 2018 - focus on businesses Marketing strategy and Implementation plan completed 7 Now Priority Next Priority Core Service Delivery Supporting Role Business Growth Actions How does this impact ED Deliverables Outcomes Business Retention and Expansion Program Work with SSREN to implement BRE for MODC Gather Info Relationship Building Expand ED presences and reach Identify opportunities, challenges and risks By working with SSREN, reduce number of interruptions for local businesses Completed BRE interviews Recommendations for improvements, changes, adjustments to services or programming Direct inventions with businesses that participate # of visits 8 Now Priority Next Priority Core Service Delivery Supporting Role Business Supports Actions How does this impact ED Deliverables Outcomes Broadband Infrastructure Work with community partners, province, industry and other municipal units towards improved broadband service Explore best practices to identify models or approaches that can be used in MODC Improved broadband service to rural areas Plan for improved rural broadband Increased coverage and/or improved service Micro, small and Medium (MSM) Business Supports Review of home based business regulations Proactive review or development of regulations related to trends in emerging industries (cannabis,food trucks, microbreweries, distilleries) Simplify and clarify regulations for entrepreneurs LUB Review New By-law/MPS Capacity Building Partner with existing agencies (AEC, TIANS, NSBI,SSREN, Office of the employer) to promote existing programs Help position local businesses to take advantage of opportunities for development &expansion, procurement opportunities etc. TBD TBD Business Engagement Develop engagement opportunities such as “Council Business Breakfasts” Restructure Annual Business Awards Engage with Chamber, business development organizations Helps to build relationships with businesses, opens communication and discussion Business breakfasts or roundtables Restructured business awards (eligibility criteria, categories, voting system) Schedule for meetings with business development organizations Development Regulations Work with Planning to review Industrial zoning regulations Work with Planning to review Home based business regulations Provides clarity and lessens risk for developers/investors Streamlines development process Lessens risk of land use conflicts Clarifies requirements, reduces ‘red-tape’ LUB Review New By-law/MPS Request for Direction Prepared By:Tammy Wilson, MURP, MCIP, CAO Date August 17, 2017 Reviewed By:Date Authorized By:Date CURRENT SITUATION At the July 20, 2017 Committee of the Whole (COW)meeting, the Committee considered a Request for Direction Report from Staff, in which direction was requested as to how Council wished to approach the receipt of request for upgrades to provincial roads under the Service Exchange Agreement (approximately 35.47 km), either consider Paving (50% cost shared with NSDOTIR) or Additional Work (100% funded by MODC). At this same meeting staff were directed to prepare a report that presented options for council to consider. DIRECTION REQUESTED Direction is requested as to whether: a)The Committee would like staff to draft a Policy / By-law that outlines a procedure to be followed in considering upgrades to Roads that fall under the NSDOTIR Agreement, or are “Additional” work to be funded 100 percent by the Municipality;and b)The Committee would like staff to draft a Local Improvement By-law to outline funding options for road upgrades. BACKGROUND The Municipality of the District of Chester (MODC) has entered into a Cost Share Agreement with the Nova Scotia Department of Transportation and Infrastructure Renewal (NSDOTIR).The Agreement provides for a cost sharing arrangement between NSDOTIR and MODC for the paving of Village and Subdivision Streets. Such requests are due to be submitted to NSDOTIR by October 31, 2017 for consideration in the next fiscal year. There are approximately 35.47 km of roads in MODC that fall under this Agreement. If approved by NSDOTIR, MODC would be required to fund 50% of the paving costs. Presently MODC does not have a policy/procedure on how request are to be submitted for Councils consideration prior to forwarding to NSDOTIR. For example, does Council wish to have a petition submitted with the request, or are the upgrades to be funded through the general rate or an area rate/charge.? Presently, these matters are decided on a case by case basis, as there is not an established policy/procedure. REPORT TO:Municipal Council SUBMITTED BY:Administration DATE:August 17, 2017 SUBJECT:Upgrades to Provincial Roads ORIGIN:Municipal Staff 2 Request For DIRECTION At the July 20, 2017 COW meeting, the matter of a procedure/policy was discussed and staff were requested to bring options back to COW for consideration. This report provides options for consideration by COW. Attached as Appendix A is a summary of Best Practice Research for Rural Municipalities in Nova Scotia. DISCUSSION In considering such request for Road Paving and Road Upgrades factors to consider are: 1.Demand or measure of support of upgrade -An improvement may result in costs being paid for by property owners, and as such prior to imposing such a charge Council may wish to ensure the support of the property owners.Methods that could be considered to gauge support: a.Petition -Some municipal units require a Petition with a minimum percentage in favor of request. This is often used when the method of payment for the costs is by area rate or charge in which property owners within a defined area are paying the costs. A petition would be non-binding and could be either administered by a group of citizens or by the Municipality (in which case it would be a mailout/in). b.Plebiscite -A Plebiscite is another method that could be used. This is a more formal and costly method of gauging public support and while the intention may be to gauge public support, often the public perceive the results to be binding. c.Survey -A survey may also be considered and is less formal than either a Petition or a Plebiscite. A survey would be non-binding d.District / Area Councillor support -Councillors are elected to represent their constituents. Thus, a Councillor often knows the views of his or her residents. The matter of gauging public support may be somewhat dependent on the road to be improved. For example, if the road to be improved is a collector road and the method of recovery is the general rate, gauging public support through a petition, plebiscite or survey may be difficult or not desired. 2.Method for payment of costs The options available are: a.Uniform Charge –within a defined area (local or entire municipality); b.Area Rate (within a defined area); or c.General Tax Rate (or a special rate similar to our waste disposal rate) in which the entire municipal unit pays;or d.A combination of either option A and B with option C 3 Request For DIRECTION The method of payment may be somewhat dependent on the nature of the improvement and the road to be improved. For example, it may be appropriate to use an area rate or charge to recover costs associated with a local subdivision road as the users and benefactors are identifiable. Conversely, it may be more appropriate to use the general rate to recover costs for a through road or a collector road in which the users are not as easy to identify. Tools to implement Council’s intent The following tools are available to Municipality in developing a structure for local improvements and charging for the same: 1.Ad Hoc -Requests, requirements and method of costs recovery are dealt with on a case by case basis. The benefits of this method would be that Council does not commit itself to anyone method to consider request. 2.Local Improvement By-law -Authority for the establishment of a Local Improvement By-law can be found in the Municipal Government Act (MGA), Section 81 (Appendix B-Excerpt of MGA). Local Improvement can cover a variety of infrastructure improvements, including, but not limited to, streets, sidewalks, storm water, water and wastewater. A Local Improvement By-law would identify: The improvements that would be considered (i.e.street upgrades, sidewalks,etc.) The conditions to be met for Council to consider the same: o Petition; survey,or written request, o Content of petition, survey,or written request, o Improvements at the discretion of Council. The methods of recovery the costs (i.e.general tax rate, area rate, uniform charge, payment options such as payment over X number of years, interest rates on amounts owing,etc.) The benefits of this By-law would be that that it would provide clarity to both councilors, staff and the public as to what is required to make a request to Council for road improvements. In addition, clarity around method of charge and payment options would be provided. Flexibility can be built into the By-law to provide Council with discretion and the ability to vary requirements. 3.Municipal Policy -Council may establish a policy that outlines what conditions need to be satisfied prior to considering road improvements, if any.Conditions that may be considered are how request are to be received, whether a petition is required and the options Council may consider in levying a rate/charge to cover the costs (i.e.petition). 4 Request For DIRECTION The benefits such a policy would be that it would provide clarity to both councilors, staff and the public as to what is required to make a request to Council for road improvements.Flexibility can be incorporated into the Policy to enable council discretion and to vary the requirements. Method of charge and payment options would be done by resolution or By-law. Best Practice Research To explore options for Council’s consideration Best Practice research was conducted.Appendix A provides a summary of the research findings. From a review of the Best Practice research it appears that a common practice is to have a Local Improvement By-law which set out the requirements for Council to consider a Local Improvement and as well as the method of recovery of the costs. Most of the By-laws reviewed have: a.A requirement for a petition to be submitted as a measure of support by the property owners impacted. b.A clause that gives the municipality the discretion as to whether they wish to accept the petition and undertake the work. c.A clause that gives the municipality the ability to undertake work and levy a charge without a petition. d.A clause that outlines the method of recovering costs. Kings County has developed an approach to both determination of roads to be upgraded and the payment of upgrades to roads that Council may wish to consider. In terms of what roads are to be upgraded: Condition Assessments have been completed on all roads and the roads have been prioritized. When Kings County Council receives a request,they review it against this list to determine if the upgrades are a priority. In terms of payment for upgrades, Kings County uses what is phased “Flexible Recovery”: The Condition Assessment forms an important component of their Asset Management approach to road upgrades and thus assist in determining reserve contributions that can be used to fund future upgrades; and Local Improvement Charges are used via a Local Improvement By-law. To identify those roads which are utilized by the subdivision and those J-Class Roads which are utilized more by the public, traffic Counts are used to determine the traffic counts on certain streets comparative to the number of houses on the roads. Each property would have 5 Request For DIRECTION total number of vehicle trips per day. The percentage of traffic counts attributed to abutting lots would be calculated and that would assist in determining the amount to be charged to the abutting properties and the amount to be funded from reserve or the general rate. IMPLICATIONS Policy There presently is no policy or procedure in place. Request are handled on a case by case basis. Financial/Budgetary With regards to roads under the Cost Shared Agreement, MODC is responsible for 50% of the costs for paving and 100% for additional work. They may recover costs from property owners over time by uniform charge, general rate or area rate. Environmental n/a Strategic Plan This is not within the Strategic Priorities Chart Work Program Implications The development of a By-law,policy and/or procedure is not within the present work program. As such, modifications will be required to the Strategic Priorities Chart to accommodate this work if Council deems it a priority.Council may wish to add this to the NEXT category and deal with request on a case by case basis for the October 31, 2017 deadline. OPTIONS The following options are available to Council: 1.Direct Staff to prepare a Local Improvement By-law which establishes: a.Requirements to be met for road upgrade considerations (petition, road condition, etc.); and b.Methods for recovery of costs (area rate, uniform charge, reserves, general rate) 2.Direct Staff to prepare a Policy and accompanying procedure which establishes: a.Requirements to be met for road upgrade considerations; b.Possible methods of recovering costs 3.To continue with Ad Hoc Approach (Case by Case Basis) for both requirements to be met prior to considering road upgrades and method of recovering costs. ATTACHMENTS 1.Appendix A-Best Practice Research Summary 6 Request For DIRECTION 2.Appendix B-MGA Excerpt-Section 81 Local Improvement By-law 3.Appendix C-July 20, 2017 Request for Direction 4.Appendix D-List of Roads under Cost Share Agreement / Map COMMUNICATIONS (INTERNAL/EXTERNAL) If Council approves a By-law, public notice will be required between First and Second Reading. With either By-law or Policy, information on requirements should be posted on MODC’s website and made available to Councillors and Staff. Municipal Unit Process for Selecting Roads Method of Cost Recovery Other MODL Petition (66 2/3rds)Area Rate / Uniform Charge on properties in charge area Street Improvement By-law Cumberland County Petition (50%) or on its own Area rate/ Uniform Charge on properties that are considered to benefit Local Improvement By-law Colchester County Petition Adjacent properties Local Improvement By-law Kings County With or without petition. Technical Approach-Priority list based upon condition, location etc.(based upon long term planning and capital program development); Flexible-Area Rate/Charge to adjacent properties, General Tax Rate and both a combination of Area Rate/Charge and General Tax Rate based upon % of traffic counts attributed to adjacent properties and those attribute to a broader user Street Improvement By-law Annapolis County No information Region of Queens No information Antigonish County No Information East Hants Petition (66 2/3rds) or on its own; at Council’s discretion Area Rate, Uniform Charge, frontage charge or use, applied to lots within a defined areas Local Improvement By-law West Hants Petition (75%)Area rate / charge for lots on street or within defined area Street Improvement By-law Yarmouth County Petition (66%) . Petition process defined. Council retains discretion to proceed or not. Council may proceed without petition in emergency situations Area Rate/Frontage Charge Local Improvement By-law District of Barrington Petition (50% of owners). Council may proceed without petition if deemed in the best interest of public Area Rate / Frontage Charge on lots in defined areas Local Improvement By-law MGA EXCERPT: SECTION 81 By-law regarding payment of charges 81 (1)The council may make by-laws imposing, fixing and providing methods of enforcing payment of charges for (a) wastewater facilities or stormwater systems, the use of wastewater facilities or stormwater systems and connecting to wastewater facilities or stormwater systems; (b) expenditures incurred for the wastewater management system in a wastewater management district; (ba) solid-waste management facilities; (bc)[(bb)] transit facilities; (c) the municipal portion of the capital cost of installing a water system; (d) laying out, opening, constructing, repairing, improving and maintaining streets, curbs, sidewalks, gutters, bridges, culverts and retaining walls, whether the cost is incurred by the municipality directly or by, or pursuant to, an agreement with Her Majesty in right of the Province, the Minister of Transportation and Public Works or any person; (da) laying out, opening, constructing, repairing, improving and maintaining private roads, curbs, sidewalks, gutters, bridges, culverts and retaining walls that are associated with private roads, where the cost is incurred (i) by the municipality, or (ii) under an agreement between the municipality and a person; (e) the municipal portion of the cost of a major tree removal program or the cost of removing trees from a private property; (f) the municipal portion of the capital cost of placing the wiring and other parts of an electrical distribution system underground; (g) depositing in a special purpose tax account to provide for future expenditures for wastewater facilities, stormwater systems, water systems, transit facilities or other anticipated capital requirements. Request for Direction Prepared By:Tammy Wilson, MURP, MCIP, CAO Date July 4, 2017 Reviewed By:Date Authorized By:Date CURRENT SITUATION The Municipality of the District of Chester (MODC)has entered into a Cost Share Agreement with the Nova Scotia Department of Transportation and Infrastructure Renewal (NSDOTIR). The Agreement provides for a cost sharing arrangement between NSDOTIR and MODC for the paving of Village and Subdivision Streets. Such request are due to be submitted to NSDOTIR by October 31, 2017 for consideration in the next fiscal year. If approved by NSDOTIR, MODC would be required to fund 50% of the paving costs. Presently MODC does not have a policy/procedure on how request are to be submitted for Councils consideration prior to forwarding to NSDOTIR. For example, does Council wish to have a petition submitted with the request, or are the upgrades to be funded through the general rate or an area rate/charge.? Presently, these matters are decided on a case by case basis, as there is not an established policy/procedure. MODC received a report from NSDOTIR in January 2017 in which it was noted that road upgrades that are not paving projects, do not fall under the Cost Sharing Agreement, as such MODC may have to pay 100 percent of the road improvement costs. DIRECTION REQUESTED Direction is requested as to whether Council would like staff to bring back a draft procedure / policy respecting: a)Cost Sharing requests,which would outline Council’s expectations with respects to how request are to be received by the Municipality and how they are to be funded; and b)Request for road upgrades/improvements that may be required to be 100% funded by the Municipality, which would outline Council’s expectations with respects to how request are to be received. BACKGROUND Cost Share Agreement MODC and the NSDOTIR have entered into a Cost Share Agreement that provides for cost sharing of paving of Village and Subdivision Streets which are under the administration and control of the Province. Some key provisions in the Agreement include: REPORT TO:Municipal Council SUBMITTED BY:Administration DATE:July 20, 2017 SUBJECT:Upgrades to Provincial Roads ORIGIN:Municipal Staff 2 REQUEST FOR DIRECTION Paving is defined as “grading, gravelling, culvert work and required upgrading of Village and Subdivision Street to meet paving standard specifications. ‘Paving’ also means the paving, repaving, or double chip sealing of the Village and Subdivision Streets. Request are to be submitted by MODC to NSDOTIR by October 31, 2017 for consideration. (Request from residents are to be received prior to this date by MODC so that they may be considered appropriately). If NSDOTIR approves the request MODC will receive an estimate and have 20 days to confirm whether they accept the costs estimate MODC is responsible for 50% if the actual costs for paving and 100% for additional work Service Exchange Agreement MODC and NSDOTIR entered a Service Exchange Agreement in 1996. Under this Agreement, 35.47 km of roads are listed and the agreement specifically states that: The province shall maintain these roads, including snow and ice control. MODC pays a per km fee to maintain these roads. NSDOTIR owns these roads. MODC may cease paying the fee by assuming ownership and thence become responsible for all future maintenance. Road upgrades (i.e.shoulder widening) are not considered maintenance. MODC has been advised that such upgrades / improvement may require 100% funding by MODC. Municipal Staff have received inquiries respecting the submission of request for road paving, as well as road upgrades (shoulder widening, i.e. Pig Loop Road). In the receipt of these request direction will be required as to how Council wishes to determine support for the upgrade / improvement and how the same is to be funded. DISCUSSION In considering such request for Road Paving and Road Upgrades factors to consider are: 1.Demand or measure of support of upgrade. Methods that could be considered to gauge support: a.Petition-Some municipal units require a Petition with a minimum percentage in favor of request. This is often used when the method of payment for the costs is by area rate in which property owners within a defined area are paying the costs. 2.Method for payment of costs. The options available are: a.Uniform Charge –within a defined area (local or entire municipality); b.Area Rate (within a defined area);or c.General Tax Rate (or a special rate similar to our waste disposal rate) in which the entire municipal unit pays. The method of payment may be somewhat dependent on the nature of the improvement and the road to be improved. For example, it may be appropriate to use an area rate to recover costs associated with a local subdivision road as the users and benefactors are identifiable. Conversely, it may be more appropriate to use the general rate to recover costs for a through road or a collector road in which the users are not as easy to identify. 3 REQUEST FOR DIRECTION Presently there is no procedure or policy respecting how Council will handle such requests and recover costs. As such, residents and Council members are unable to provide guidance to their constituents respecting the requirements to be met for consideration or whether the costs will be borne by the local area or the entire municipality. Request are dealt with on a case by case basis. The benefits of considering the development of a policy/procedure are: Council’s expectations are clearly defined for Council, staff and the public. This ensures efficiency in terms of resident(s) compositing the request and the municipality receiving and processing the request. Ensures consistency in decision making respecting requests. Policy / procedures can include flexibility enabling deviation from the normal requirements in unique circumstances. IMPLICATIONS Policy There presently is no policy or procedure in place. Request are handled on a case by case basis. Financial/Budgetary The municipality is responsible for 50% of the costs for paving and 100% for additional work. They may recover costs from property owners over time by uniform charge, general rate or area rate. Environmental n/a Strategic Plan This is not within the Strategic Priorities Chart Work Program Implications The development of a policy and/or procedure is not within the present work program. As such, modifications will be required to the Strategic Priorities Chart to accommodate this work if Council deems it a priority.Council may wish to add this to the NEXT category and deal with request on a case by case basis for the October 31, 2017 deadline. OPTIONS The following options are available to Council: 1.Direct Staff to prepare a report and recommended policy / procedure for Paving and Road Upgrade request. 2.Take no action, in which request and associated requirements and funding mechanism will be handled on a case by case basis. ATTACHMENTS 1.Cost Share Agreement 2.Service Exchange Agreement COMMUNICATIONS (INTERNAL/EXTERNAL) -N/A REQUEST FOR DECISION Prepared By: Tammy Wilson, MURP, MCIP, CAO Date August 17, 2017 Reviewed By: Date Authorized By: Date CURRENT SITUATION At the August 3, 2017 Committee of the Whole Meeting Councillor Barkhouse submitted a number of roads for consideration under the Cost Sharing Agreement with the Nova Scotia Department of Transportation and Infrastructure Renewal (NSDOTIR) for J Class Roads and Roads under the Service Exchange Agreement. Municipal Staff were directed to confirm that these roads and the planned improvements were eligible for funding under this Agreement. RECOMMENDATION Direction is requested from the Committee of Whole with respects to proceeding with a request to NSDOTIR for a Cost Estimate for each road. BACKGROUND The Municipality of the District of Chester (MODC) has entered a Cost Share Agreement with the NSDOTIR. The Agreement provides for a cost sharing arrangement between NSDOTIR and MODC for the paving of Village and Subdivision Streets. Request are to be submitted by MODC to NSDOTIR by October 31, 2017 for consideration in the next fiscal year. If MODC’s requests were approved MODC would be required to fund 50% of the paving costs and 100% of additional work. The roads for which improvements are requested for funding under this Agreement are: • Pig Loop Road (shoulder widening- pedestrian safety) • Chester Shore Road (paving) • Brunswick Street (paving) • Prince Street (paving) • Union Street (paving) • Main Street (paving) • Nauss Point (paving) NSDOTIR has confirmed that these roads fall under the Cost Sharing Agreement. REPORT TO: Committee of the Whole SUBMITTED BY: Administration DATE: August 17, 2017 SUBJECT: Paving Request under Cost Share Agreement ORIGIN: Committee of the Whole- August 3, 2017 2 Request For Decision /Direction DISCUSSION Presently, there is no Policy established that provides guidance / direction on how request of this nature are to be received. As such direction is required. NSDOTIR can provide a rough cost estimate, which may enable Council to determine appropriate method of cost recovery and thus ultimately indication of public. For example an area rate may warrant a petition, whereas the general rate may not. IMPLICATIONS Policy There is no applicable policy. Request are handled on a case by case basis. Financial/Budgetary To be determined once a cost estimate is provided. MODC would be responsible for 50% of any costs for work considered paving and 100% of cost associated with additional work. Environmental n/a Strategic Plan n/a Work Program Implications To be determined once direction is given respecting indication of support. OPTIONS The Committee may consider the following options: 1. Request a cost estimate on all the roads listed; 2. Prioritize the request and request a cost estimate on the top 1 or 2; or 3. Not take any action. ATTACHMENTS None To: Kelliann Dean, Deputy Minister, Department of Municipal Affairs Deputy Mayor Laurie Murley, President, UNSM Marie Walsh, President, AMANS Rod Nielsen President, Fire Services Association From: Fire Services Study Steering Committee Date: August 3, 2017 Re: Municipal Review of Fire Services in Nova Scotia As you are aware, the Union of Nova Scotia Municipalities and the Association of Municipal Administrators of Nova Scotia, with the financial support of the Province of Nova Scotia, engaged a consultant to facilitate a frank and open discussion on fire services. The consultant was asked to meet with representative stakeholders to ascertain and prioritize key issues at the local level, to consider opportunities to address these issues, and to facilitate the sharing of best practices, lessons learned and possible areas for collaboration. The work of the consultant was overseen by a Project Steering Committee comprised of representatives from UNSM, AMANS, the Fire Services Association and the Fire Marshal’s Office. The task of the Project Steering Committee was to select the consultant, to ensure the terms of reference were met and to facilitate the work of the consultant. Pomax Consulting was engaged to undertake the review. Their report is attached in Appendix B. Project Steering Committee Observations The Consultant has fulfilled the terms of reference. The Project Steering Committee recognizes the hard work of the consultant in documenting stakeholders’ views and concerns. The recommendations of the consultant make sense, in that the issues are complex and not solved by one group alone. The need to work together is paramount. During the stakeholder consultations, it became evident that there were varying degrees of understanding with respect to fire services in Nova Scotia, particularly around authority and areas of responsibility. Because these views are reflected in the report, the Committee felt it was important to provide the accurate information along with the reported views in Appendix A. It is important that those reading the report understand that the views presented by the participants are not necessarily accurate. Next Steps The Project Steering Committee makes the following recommendations: • A stakeholder committee comprised of representatives from municipalities, the province and fire services be struck; • The first order of business for the steering committee will be to develop an action plan to explore the following as it relates to fire services: o Funding model o Fire service standards o Organizational structure o Milestones and timelines o Short and long-term goals o Clarification and education of roles and responsibilities (i.e. provincial legislation) o Identify areas for collaboration (i.e. fire service coordinators) Fire services are important for all Nova Scotians. Municipalities, fire services, and the province must work together to address challenges and seize opportunities to strengthen this important emergency service. Sincerely, Members of the Fire Service Review Project Steering Committee: Rod Nielsen, President, Fire Services Association of Nova Scotia Wayne Thorburne, Councillor, Town of Bridgewater Bonnie Coulter, Director of Corporate Services, Town of New Glasgow Shawn Andrews, Director of Fire, Emergency, IT Services, Municipality of Guysborough Fred Jeffers, Nova Scotia Fire Marshall Anne Partridge, Executive Director, Grants and Programs, Municipal Affairs Janice Wentzell, Executive Director, Association of Municipal Administrators Betty MacDonald, Executive Director, Union of Nova Scotia Municipalities 1 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 POMAX Report on Consultation Points of Clarification Highlighted by Fire Services Review Project Steering Committee Funding # Fire Services Perspective What we heard about the Impact on Fire Services What we heard about the Impact on Public Safety 1. Fundraising Volunteer support for fundraising is declining due to other commitments, increasing time required for other department duties such as training, equipment maintenance and a reluctance to participate in fundraising activities Fire services are the only community service required to fundraise for equipment and operational needs Fire services are not the only community service required to fundraise for equipment and operational needs Recruitment and retention of volunteers may suffer if fundraising is required and impact the number of volunteers available to respond to emergencies 2. Reimbursement for delivering services are perceived as provincial responsibilities, (i.e., medical first responder, vehicle extrication, hazardous materials, hydro responses and standby, traffic control) These services are generally not a provincial responsibility but rather private or municipal. Fire departments respond to these incidents but must fund training and equipment from within with no reimbursement from the province Volunteers are required to take on these extra responsibilities and related training Volunteers are not required to take on these extra responsibilities, they chose to do so Local taxpayer is subsidizing provincial services with funds that may be required for community fire protection needs and circumstances The province does not provide any of these services, they are provided by fire services through registration with the municipality 2 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 POMAX Report on Consultation Points of Clarification Highlighted by Fire Services Review Project Steering Committee Funding # Fire Services Perspective What we heard about the Impact on Fire Services What we heard about the Impact on Public Safety 3. Provincial funding – a matching capital fund is available to fire services at two year intervals but it requires initial funding of equipment by the fire department which is then reimbursed by the province In actuality this funding is available at 3year intervals Fire departments in less affluent communities cannot afford the initial expense to purchase or replace equipment and apparatus Equipment may be kept in service long past its life expectancy Apparatus may not be reliable to respond to emergencies. Possible delays in response or failure to operate at an emergency scene Fire fighters may use equipment (e.g. breathing apparatus) that should no longer be in service. A health and safety issue. 4. Area Rated Taxation Model (Taxes for some services [recreation, transportation, fire, etc.] may be calculated differently for the area that receives a specific or greatest benefit, rather than generally sharing the cost across the whole municipality.) Some communities are well funded while many do not have the tax base to provide resources adequate to meet the needs and circumstances of the community Some fire departments have to fund raise to provide basic operational needs such as fuel for the vehicles Communities with strong assessment base and high community involvement support their fire services Funding is determined by geographical boundaries (each ratepayer association coverage area) not by risk in a given community Fire departments may hold onto their boundaries regardless of impact on response times because they want the funding from that particular area There is a risk that some communities are not able to provide a fire protection system appropriate to their needs and circumstances even within the same municipal jurisdiction Provision of the “best available” response times is superseded by local politics and funding interests 3 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 POMAX Report on Consultation Points of Clarification Highlighted by Fire Services Review Project Steering Committee Funding # Fire Services Perspective What we heard about the Impact on Fire Services What we heard about the Impact on Public Safety 5. Accountability for funding There is no mandated accountability mechanism regarding fire service funding Some fire departments are subject to strict and expensive auditing requirements while others are not required to provide any Uncertainty regarding how funds are spent and the impact on adequacy of community fire protection Funding # Municipal Perspective What we heard about the Impact on Municipal Governments What we heard about the Impact on Public Safety 1. Funding for fire services is done in silos per individual fire departments in a given municipal unit. Municipalities are required to collect funds as determined by the local ratepayers’ association with no means to rationalize fire service funding within the municipal budgeting process. Elected representatives and municipal administrators have little control or authority over funds provided for fire protection. Municipal governments are not able to effect potential efficiencies over the broader municipal unit, i.e., fire department insurance coverage, rationalization of equipment and apparatus, provision of specialized services. Fire safety concerns brought to elected municipal officials are not addressed The community may not receive the best possible fire protection with available funding. Best approach to fire safety in a community is not provided – i.e., fire prevention/public education as well as emergency response 2. Inequity of funding – funding of a fire department is often determined by the economic circumstances of individual rate payer areas within a municipal unit including such issues as property assessment values, financial demographics, perceived fire protection needs Fire departments that are well funded under the current system protect the status quo Fire departments that provide fire service in economically stressed areas are not funded to the level required to meet the needs and circumstances of that area Many municipalities are experiencing infrastructure deficits but are prevented from rationalizing the cost of fire services and Impact on purchasing of updated/reliable apparatus and equipment required for community and firefighter health and safety 4 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Funding # Municipal Perspective What we heard about the Impact on Municipal Governments What we heard about the Impact on Public Safety and political influence of fire commissioners equipment because fire departments continue to operate independently and in silos 3. Volunteer cost savings Municipalities recognize the low cost of a volunteer fire service but are intimidated by the fear of resignations if they attempt to exert control over service levels or standards of service Introduction of appropriate service levels and delivery standards are inhibited 4. Reimbursement for delivering services deemed provincial responsibilities, (i.e., Medical First Responder, vehicle extrication, hazardous materials, hydro responses and standby, traffic control) These services are generally not a provincial responsibility but rather private or municipal. EHS is a private business* but municipalities are subsidizing this enterprise through provision of emergency first responder services in their communities Funding for local fire service needs are limited in order to fund provincial responsibilities *EHS is actually contracted to the province and committed to province-wide service standards. Service Delivery Standards # Fire Service Perspective What we heard about the Impact on Fire Services What we heard about the Impact on Public Safety 1. No province wide standardized training program/curriculum (most voluntarily follow NFPA 1000 series firefighter training) Fire departments develop their own programs in isolation Member departments of mutual aid systems may have different levels of training Incident commanders cannot be confident in the abilities of members responding departments Community members cannot assess the competency of their fire department members Health and safety concerns for firefighters and the public Registration of a fire department does not ensure the fire department can competently provide the services it is funded for or meet community expectations 2. Insurance coverage for volunteers Workplace insurance is not required to be provided in all municipalities Some communities provide insurance through the Workers Compensation Board while others Reluctance to become a volunteer firefighter depending on availability and type insurance coverage 5 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Service Delivery Standards # Fire Service Perspective What we heard about the Impact on Fire Services What we heard about the Impact on Public Safety rely on private insurance such as Volunteer Firefighters Insurance Service (VFIS) Some communities do not provide insurance of any kind to volunteers Hiring and retention of volunteers impacts response capabilities 3. Development of standards Development of standards should have input from the fire service practitioners Ensures realistic and practical standards to be employed in communities Ensures communities are getting the services they are funding 4. If service delivery standards are developed they need to be flexible to meet local community needs and circumstances Requires fire departments to clearly define and identify their capabilities to the community Enables a community to understand, define and fund the level of services appropriate to the needs and circumstances of that community 5. Without standards fire departments and members are subject to potential legal liabilities Without approved service delivery standards fire potential liabilities are increased In the absence of local standards fire departments will be subject to scrutiny against industry wide standards Potential impact on hiring and retention of volunteers 6. Enforcement of standards - there is no provincial body to enforce standards if they are developed Adoption of standards would be voluntary in each fire department Community may not have the level of protection they assume or expect Service Delivery Standards # Municipal Perspective What we heard about the Impact on Municipal Governments What we heard about the Impact on Public Safety 1. Knowledge and understanding of standards – service delivery and performance Many municipal representatives do not have a clear understanding of what service delivery and performance standards are regarding the fire service and what the impact would be on their municipalities and the fire services Lack of knowledge and misunderstanding of fire service standards results in a fear of Best practices/delivery standards that benefit community fire safety are not implemented 6 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Service Delivery Standards # Municipal Perspective What we heard about the Impact on Municipal Governments What we heard about the Impact on Public Safety implementing standards as financial concern and the potential to lose volunteers If the province unilaterally introduces standards for the fire service, there may be significant impacts to municipalities The fire services in Nova Scotia are dependent on volunteers and if onerous standards are introduced then volunteers may decide to leave the fire service and recruiting new volunteers may become difficult 2. No provincial guidance/direction standards for fire service operations There are provisions within the MGA that provide opportunity for municipalities to provide guidance and direction for fire services (MGA Section 296) There is a range of fire service delivery and performance standards across the province depending on the understanding/interest of the local fire service provider, the rate payer association members and the municipal unit Municipal councilors have no means to measure what they are funding and what they are receiving regarding the provision of fire services from the independently operated fire departments In the absence of provincially recognized standards the default position in legal actions become general fire industry standards such as NFPA for training and deployment Municipalities do have the means to measure what they are funding and what they are receiving for services through the MGA section 296 Coordination of response, incident command and equipment resources during mutual aid activations are affected The MGA Section 302 has provisions for Mutual Aid and Section 296 has provisions for implementation of services 7 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Organization Structure/Governance # Fire Service Perspective What we heard about the impact on Fire Services What we heard about the Impact on Public Safety 1. The Municipal Governance Act states that a municipality may provide fire services - there is no requirement to do so Municipal Government Act states “A municipality may maintain and provide fire and emergency services by providing the service, assisting others to provide the service, working with others to provide the service or a combination or means”, 1998, c. 18, s.293 Section 294 and 295 also have provisions where there are no fire services and they are offered by a service provider the municipality shall register them. Fire departments operate independently with little or no provincial or local government oversight Local municipal governments can divest themselves of responsibility for fire protection by registering a fire department to provide service There is no system of responsibility or accountability from the province through the municipal jurisdiction to the individual fire departments The province has through legislation (MGA Section 296) enabled the municipalities to have oversight of fire and emergency services Community members may or may not receive or understand the fire protection they expect vs. actual service level being provided Over expectation of emergency response capabilities may result in failure to take personal responsibility for fire safety 2. There is no designated provincial position/agency responsible for fire service operational matters Local fire departments deal in isolation with: • Volunteer recruitment and retention • Assistance with mutual aid administrative and operational matters No advocacy for fire service operational matters at the provincial level No enforcement of provincial mandates such as municipal addressing No direction for fire service standards or service levels so fire departments develop their own standards in isolation Long term viability of the volunteer fire service in jeopardy and no affordable alternative Mutual aid systems may not adequately address the fire protection requirements in a community Fire service matters that would enhance the effectiveness and efficiency of local fire services are not understood or acted upon by the provincial government Citizens may receive less than expected fire protection 8 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Organization Structure/Governance # Fire Service Perspective What we heard about the impact on Fire Services What we heard about the Impact on Public Safety A common/consistent point of contact within the provincial government would assist the predominately volunteer fire service representatives in efforts to bring fire service matters to the province The province has assisted and provided fire services with recruitment and retention models that can be utilized. There is an advocacy group that has been provided through the Fire Safety Act and Regulations (Nova Scotia Fire Services Advisory Committee) that has a mandate to advise government on fire service issues. At present fire services do have a common point of contact (Fire Services Association of Nova Scotia) who have direct access to the Nova Scotia Fire Service Advisory Committee and or Council. Without consistent or recognized standards community members do not know what level/quality of service they are receiving 3. Fire departments operate in silos within municipal units Each fire department is required to organize itself as an incorporated non-profit organization and develop/organize its own governance model, policies, funding, equipment, staffing Fire departments purchase equipment and provide services based on their immediate needs and agendas Duplication/overlapping of resources (equipment, staffing, station, service provision) within a municipal jurisdiction and/or geographical area The closest fire station(s) may not respond to emergency calls impacting response times and number of responders Failure to rationalize resources over a broader geographical area may result in inadequate funding of other fire protection components such as fire prevention and public education Fire protection Is not delivered efficiently and effectively in many communities in close proximity to each other 9 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Organization Structure/Governance # Fire Service Perspective What we heard about the impact on Fire Services What we heard about the Impact on Public Safety Fire chiefs are elected by their associations. The introduction of fire system standards by fire service managers is impeded by the political nature of their positions Fire departments and their boards are responsible only to the local ratepayers’ association There are provisions in the MGA Section 296 that permits municipalities to assist fire services in the development, governance, policy and funding models Fire protection in a given jurisdiction may not meet the actual needs and circumstances of the community Organizational Structure/Governance # Municipal Perspective What we heard about the Impact on Municipal Governments What we heard about the Impact on Public Safety 1. The Municipal Government Act states that a municipality may provide fire services - there is no requirement to do so The Municipal Government Act states “A municipality may maintain and provide fire and emergency services by providing the service, assisting others to provide the service, working with others to provide the service or a combination or means, 1998, c. 18, s.293 Section 294 and 295 also have provisions where there are no fire services and they are offered There is no direction from the province to assist municipal governments in the delivery of fire services in their communities including organizational model, level of services, funding. Municipalities rely on local fire departments to register to provide services resulting in a variety of service types and levels of service within the municipal structure. The province has provided legislation Section 296 to allow municipalities to assist fire services in the delivery of fire services. Community members may not get the services they expect or assume they have. Communities may not get the level of service adequate or appropriate to the needs and circumstances of that area. 10 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Organizational Structure/Governance # Municipal Perspective What we heard about the Impact on Municipal Governments What we heard about the Impact on Public Safety by a service provider the municipality shall register them. 2. There is no designated provincial position/agency responsible for fire service operational matters Elected officials and municipal managers have no direct access point to the provincial government to deal with fire service operational matters There is an advocacy group that has been provided through the Fire Safety Act and Regulations (Nova Scotia Fire Services Advisory Committee) that has a mandate to advise government on fire service issues. Fire safety concerns and initiatives that would benefit community fire safety are not acted upon or implemented 3. Fire commissioner role, authority and independence Fire commissioners have wide ranging authority and can operate independently of any municipal oversight in the administration and operation of the fire department, yet municipally elected officials and senior managers are held accountable by the taxpayer for fire service administration and delivery Fire commissioners have the authority to provide fire services beyond the municipality with which they are registered and this could result in one municipality subsidizing fire services in another municipality Fire Commissioners/Fire Marshals do not have wide ranging authority and are limited to the authority provided to them in legislation which at present provides them with no administrative or operational authority of fire departments. Lack of municipal oversight could result in inadequate fire protection 4. Transparency and Accountability – municipalities purchase fire Elected officials are held accountable by the community for fire services but have no Fire safety concerns brought to elected municipal officials are not addressed 11 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Organizational Structure/Governance # Municipal Perspective What we heard about the Impact on Municipal Governments What we heard about the Impact on Public Safety services through the registration of a fire service provider with little influence on fire department administration, operations or quality of service authority over fire department administration, operations or quality of service While municipal governments have little control over fire departments they are subject to potential legal liabilities regarding fire protection matters There are provisions within the MGA Section 296 that permits municipalities to oversight of fire services through policy implementation 5. Fire departments operate in silos within a municipal unit Municipalities are not able to implement service levels, performance standards, or training standards in a meaningful way Municipalities are not able to avoid unnecessary duplication of equipment in adjacent fire departments Municipalities are not able to develop shared specialized services in the individual fire department within the municipal unit or between adjacent municipalities. Municipalities have no opportunities to share best practices Initiatives to conduct community wide risk assessments or develop master fire plans on a broad community basis are inhibited by localized special interest groups/fire departments There are provisions within the MGA Section 296 that permits municipalities to oversight of fire services through policy implementation Fire safety is not delivered at the optimal level for that community Communities may not have access to specialized services required by the community FINAL REPORT Municipal Review of Fire Services in Nova Scotia Pomax Consulting Inc. April, 2017 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia i www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Contents Foreword ..................................................................................................... 1 Project Background ...................................................................................... 2 2.1 Governance and Authority for Fire Services in Nova Scotia ................................. 3 2.2 Methodology ......................................................................................................... 5 2.2.1 Stakeholder Survey ...................................................................................... 5 2.2.2 Document Review ........................................................................................ 7 Consultation Meetings ................................................................................. 8 Challenges, Options, Recommendations ..................................................... 20 4.1 Discussion ............................................................................................................ 22 4.2 Options ................................................................................................................ 24 4.3 Best Practices ...................................................................................................... 28 4.3.1 Community Fire Risk Assessments ............................................................. 28 4.3.2 Fire Master Planning .................................................................................. 28 4.3.3 Fire Service Coordinators ........................................................................... 29 4.4 Discussion—Key Issues........................................................................................ 29 Recommendations ..................................................................................... 30 Table 1: Project Steering Committee ............................................................................... 3 Table 2: Stakeholder Groups Invited to Participate ......................................................... 6 Table 3: Online Survey Participants Indicating Intent to Attend Facilitated Meetings .... 6 Table 4: Most Important Issues for Fire Services ............................................................. 7 Table 5: Facilitated Consultation Meeting Attendance* .................................................. 8 Appendix A: Online Survey Appendix B: Representation at Consultation Meetings 1 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Foreword In the interest of ensuring the conclusions and recommendations are appropriately interpreted, an introductory explanation is necessary. When the consulting team presented the draft report to the UNSM and AMANS steering committee, the greatest discussion centred around the committee’s impression that the consultants were placing the bulk of responsibility for the current fire services circumstances squarely on municipalities. That isn’t the case. Even though we clearly state that existing legislation provides municipalities with the authority they need to determine their own destiny when it comes to establishing and operating fire services—alone or with others as the legislation states—we also acknowledge the practicality of taking action within that authority. The responsibility for the existing state of fire services in Nova Scotia falls to three parties: • the province, which should provide greater support to municipalities in the form of regulation, expertise, and monitoring; • the fire services, some of which we heard are possibly over resourced and politically motivated to protect their interests while others are lacking for apparatus and equipment; and • the municipalities. Even though one of our conclusions is that provincial legislation places the authority for the level and type of fire services with municipalities, we are also fully aware that financial and political considerations often complicates exercising that prerogative. So, while we identify that the Municipal Government Act places authority with municipalities, readers should not extrapolate statements of that nature to the point of ‘blaming’ municipalities. The responsibility for fire services in Nova Scotia lies with the province, municipalities, and fire services. And even though we identify facts, there is no intention to place blame. 2 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Project Background Pomax Consulting was engaged by the Union of Nova Scotia Municipalities (UNSM), and the Association of Municipal Administrators, Nova Scotia (AMANS) to conduct a review of Nova Scotia’s fire services from the municipal perspective. The Intent of the Assignment • Conduct a review of fire services in Nova Scotia:  Facilitate discussion with representative stakeholders.  Identify and prioritize issues, concerns, and opportunities for municipalities.  Consider options to address issues.  Facilitate sharing of best practices, lessons learned, and possible areas for collaboration. The project objectives included identifying • (and) prioritizing key issues in the delivery of fire services, including the perspective of fire service providers, and those who oversee and finance fire services at the municipal level; • possible options to address issues; • best practices in the delivery of fire services in rural and urban areas; and • areas for better collaboration. Project deliverables encompass • a report outlining results of the consultations and participants’ issue identification; and • a final report on the findings of the consultations, including the list of prioritized issues and recommended possible solutions. Accountabilities The consultant was accountable to the project steering committee (the steering committee), and responsible for • designing the consultation engagement process; and • managing the project methodology, consultations, and project logistics. The project steering committee (Table 1) provided advice, local knowledge, and process consultation. Additional Information Provided in the Request for Proposals • The Municipal Government Act (MGA) does not require municipalities to provide fire suppression services. • Municipalities currently provide varying levels of fire services across the province. • The public expects municipalities to offer adequate levels of service. • There have been long-standing issues with fire services throughout the province. 3 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia • A provincial report on fire services served as background on issues but was not the primary focus for this exercise. Mandate The scope of work did not include conducting an extensive literature review of previous reports or research to support best practices, areas for collaboration, or possible solutions. The mandate was to • lead a review to identify and prioritize issues, concerns, and opportunities for municipalities as they relate to fire services; • facilitate an open and frank discussion with representative stakeholders to ascertain and prioritize key issues at the local level; and • consider opportunities to address these issues, and to facilitate the sharing of best practices, lessons learned, and possible areas for collaboration. Stakeholders This project provided an opportunity for stakeholders from member municipalities and fire services to offer their views, concerns, and knowledge about fire services. We want to thank all participants for their valuable feedback. We also appreciate the steering committee’s support, advice, and assistance with the consultation meetings. Table 1: Project Steering Committee Betty MacDonald Executive Director, Union of Nova Scotia Municipalities Shawn Andrews Director of Fire, Emergency, and IT Service Municipality of the District of Guysborough Harold J. Pothier Fire Marshal Department of Municipal Affairs, Province of Nova Scotia Councilor Wayne Thorburne Representing the Union of Nova Scotia Municipalities Bridgewater, Nova Scotia Bonnie Coulter Representing the Association of Municipal Administrators Director of Corporate Services, Town of New Glasgow Rod Neilsen President, Fire Service Association of Nova Scotia 2.1 Governance and Authority for Fire Services in Nova Scotia In Nova Scotia, as in many other provinces, the decision as to community fire service provision is made by each municipality. The authority for this determination is found in the Municipal Government Act which states: “A municipality may maintain and provide fire and emergency services by providing the service, assisting others to provide the service, working with others to provide the service or a combination of means”, 1998, c. 18, s.293. As in other provinces, the legislation uses the word ‘may’ rather than ‘shall’, which means that municipalities are not compelled to provide fire and emergency services. 4 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Section 294 of the Act says Registration as fire department 294 (1) A body corporate may apply to a municipality for registration as a fire department. (2) A municipality shall not refuse to register a body corporate that complies with this Act if the (a) municipality is satisfied that the body corporate is capable of providing the services it offers to provide; (b) body corporate carries liability insurance, as required by the municipality; (c) body corporate does not provide the fire services for profit; and (d) municipality does not provide the same services for the same area. (3) A fire department, including a fire department of a municipality, village or fire protection district, shall register in each municipality in which it provides emergency services. (4) A registered fire department shall provide the municipality with a list of specific emergency services it will endeavour to provide and the area in which the services will be provided. (5) Registration continues in force until withdrawn by the municipality for cause or the fire department requests that the registration be revoked. And section 296 says, with respect to policies Policies 296 (1) The council may make policies respecting full-time, volunteer and composite fire departments and emergency service providers in the municipality. (2) Policies for fire departments and emergency service providers may include (a) requirements and procedures for registration; (b) personnel policies with respect to those members who are employees of the municipality; (c) the manner of accounting to the council for the use of funds provided by the municipality; (d) an annual meeting to report to the public respecting fire and emergency services; (e) such other matters as are necessary and expedient for the provision of emergency services in the municipality. (3) The council may require proof of compliance with its policies before advancing any funds. 1998, c. 18, s. 296. Emergency fire response, in the majority of municipalities across the province, is delivered by volunteer departments. The Halifax Regional Municipality (HRM) operates a composite fire department with a contingent of full-time firefighters in urban areas as well as in a number of locations where volunteer availability is scarce during some hours. The Cape Breton Regional Municipality Fire Services consists of a mix of career and volunteer services spread throughout the municipality. 5 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia 2.2 Methodology Pomax used qualitative and quantitative research methods to gain an understanding, from the municipal perspective, of the most significant issues and opportunities for fire services in Nova Scotia. Methods included consultation with the steering committee, an online survey (Appendix A), facilitated meetings, research, relevant report and documentation review, and written feedback submitted to Pomax. In consultation with the steering committee, Pomax engaged mayors, wardens, senior municipal administrative staff, clerks, treasurers, elected officials, fire chiefs, fire service coordinators, Fire Service Association of Nova Scotia board of directors, and provincial representatives in the review (Appendix B): Principles used to ensure an effective consultation included • Inclusivity: anyone with an interest in the issue, as identified by the steering committee, was invited and encouraged to be involved in the process. • Transparency: making certain that participants understood the objectives, and how their input may influence fire services’ decisions. • Timeliness: there was opportunity to participate, provide input, and engage with the project team. • Collaboration: all those involved had the opportunity to exchange views and information, to listen, and to have their concerns and ideas heard. • Adaptability: the process offered an online survey and in-person meetings as methods to encourage involvement. Some municipal officials took the opportunity to telephone the consultants to express their views, while others used email. • Respectfulness: the process respected the diverse values, interests, and knowledge of those involved. • Accountability: Pomax is accountable to the steering committee and stakeholders for effective consultations that achieve the desired outcome of gaining an understanding, from the municipal and fire services perspective, of the most significant issues and opportunities in relation to fire services. 2.2.1 Stakeholder Survey The project steering committee provided Pomax with contacts for over 250 individuals with an interest in Nova Scotia fire services. Through distribution of an online survey (Appendix A), the contacts were invited to attend, or have representation attend, a facilitated meeting. The survey served as an RSVP, and included a polling question as to the most important fire services issues. The letter requesting participation included an invitation for recipients to forward the request to other interested representatives. 6 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Table 2: Stakeholder Groups Invited to Participate Stakeholder Groups # Municipal Chief Administrative Officers, Clerks, Treasurers 55 Elected Officials 51 Fire Service Coordinators 8 Fire Service Association Board of Directors 40 Fire Service Association Representatives 69 Association of Nova Scotia Villages 30 Total 253* *Does not include the number of times the invitation was forwarded by a recipient • Consultations between Pomax and the steering committee identified overarching issue categories, which were then listed in the survey. • Potential meeting participants were asked to complete the survey in advance of the consultations. • Respondents were requested to identify, from the topic categories, the three most important fire service concerns from municipal or fire service perspectives (Table 4). • The advance poll was conducted in order to gain a general overview of the most important issues and allowed Pomax staff to ensure the consultations remained focused, while also providing opportunity for discussion of other issues. • Issue categories were crafted to ensure they did not limit survey or consultation feedback. • Of the 253 stakeholders sent the survey and invited, 109 responded; 97 indicated that they would attend a facilitated meeting (Table 3). • Actual attendance for all meetings was 130, or 51.4% of the 253 invited to participate (Table 5). Table 3: Online Survey Participants Indicating Intent to Attend Facilitated Meetings Participants % Count Municipal elected officials, and administration staff 57.7% 56 Those involved in the delivery of fire services 42.3% 41 *12 skipped the question • Of the 109 participants who completed the survey, 89 responded to the top three most important issues  31 or 34.8% percent indicate that funding fire services is the most important issue.  21% selected fire service standards as the most important.  19.1% chose organizational structure as the most important. 7 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Table 4: Most Important Issues for Fire Services What are the most important issues for fire services? Very Important Moderately Important Least Important Total Governance and oversight 10 8 16 34 Organizational structure (reporting relationship between departments and municipalities) 17 13 10 40 Fire service standards 19 17 10 46 Fire services coordinator role and responsibilities 0 10 13 23 Provincial/municipal relationship related to fire services 3 15 11 29 Adequacy of fire-service operations 8 8 14 30 Fire service funding 31 14 5 50 Other issue (identified by respondents): 20 Honorariums Training Volunteer recruitment and retention Capability of service delivery Firefighter safety Number of fire stations Ratepayer relationships Collaboration/mutual aid agreements Amalgamation 2.2.2 Document Review In the course of conducting this project, Pomax reviewed reports and other information that served as background knowledge for the discussions with stakeholders. The scope of work did not include conducting an extensive literature review of previous reports or Acts of Legislation. The documents reviewed include: • Fire Safety Act 2002. c. 6, s. 1. • Fire Safety Regulations, made under Section 51 of the Fire Safety Act • Fire Services Senior Officials Committee Report, December 14, 2012  Nova Scotia Fire and Associated Services • Annual Reports of the Office of the Fire Marshal • Municipal Government Act, Part X Fire and Emergency Services • List of fire departments in Nova Scotia • Fire Service Association of Nova Scotia Discussion Paper  Standards of Service, Nova Scotia Fire Service, (B MacKinnon, CD, May 2004) • Report of the Nova Scotia Legislature Select Committee on Fire Safety (J. Carey, MLA, 2002) • Setting the Course: A Report to Address Fire Service Training in Nova Scotia (F. G. Holllett, 1994) • Progress on Recommendations Contained in the Interim Report to the House of Assembly by the Select Committee on the Volunteer Fire Service (J. C. Moody, 1984) • The Graham Commission (1974), Chapter 14: Fire Protection (J. F. Graham, 1974) 8 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Consultation Meetings The project steering committee advised the Pomax team members that municipal representatives and fire service participants may be more candid if separate meetings were held. Therefore, eight meetings were facilitated at four locations throughout the province, with a total of 130 attending (Table 5). Survey responses indicated that most municipalities would be represented at one or both of the consultation meetings (Appendix A). At each venue, municipal representatives met at 2:00 PM, and those involved in the delivery of fire services met at 6:00 PM. Open forums are an effective method of encouraging stakeholder dialogue, collaboration, and information sharing. Meeting formats were informal in order to engage participants with specific foci resulting from the earlier survey. Each meeting was opened by explaining the reason for the project, objectives, and how the information gathered would be used. The results of the online survey were discussed by the facilitators, and attendees were invited to comment. This proved to be a successful approach, as participants responded by offering meaningful information, insights, and viewpoints. Table 5: Facilitated Consultation Meeting Attendance* Location Date Municipal # Attending Fire Service # Attending Steering Committee Member Attending Bridgewater September 12 33 17 Wayne Thorburne Kentville September 13 19 6 Harold Pothier Truro September 14 19 22 Bonnie Coulter Baddeck September 15 7 7 Shawn Andrews *includes occasions where participants attended both meetings The stakeholder survey identified primary fire service delivery issues. Consultative sessions confirmed that the three topics identified in the survey (Table 4) are key stakeholder concerns. 1. Fire services funding 2. Fire service standards 3. Organizational structure/governance (reporting relationship between departments and municipalities) Consultation session participants told us that • There is a great deal of misunderstanding and/or unfamiliarity (politically, administratively, and within the fire service) regarding the multitude of delivery mechanisms, and levels of fire service, across the province. This misunderstanding and lack of awareness is a result of municipal and fire service silos with few forums or opportunities for communicating and sharing of ideas and best practices. • Fire service matters do not seem to be “top of mind” for the province and local governments, or the public, resulting in varying levels of commitment to fire protection throughout the province. 9 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia • While there were many references to fire industry standards, such as those developed by the National Fire Protection Association (NFPA), there is limited understanding of the scope and requirements of those standards. • A primary concern for all stakeholders is that changes to fire service delivery will have financial implications and may result in a decline in volunteering, upon which the municipalities rely. • All participants in the consultations expressed respect and appreciation for those who volunteer their time and skills to provide their communities with fire services. • The tables that follow report what the consultants heard from participants during the facilitated sessions. Information is recounted from the perspective of fire service partakers and, separately, municipal attendees. The tables are lengthy; therefore, it is important to read the headings to keep in mind whether the information being reported is from the viewpoint of fire services or municipalities. • Pomax is aware that some of the information we heard, and stated in the tables, may not be correct or may be misinterpreted by participants. We have not corrected those statements since our role is to report on the perspective of those attending, not to reinterpret it. 10 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Funding # Fire Services Perspective What we heard about the impact on fire services What we heard about the impact on public safety 1. Fundraising Volunteer support for fundraising is declining due to other commitments, increasing time required for other department duties, such as training, equipment maintenance, and a reluctance to participate in fundraising activities. Fire services are the only community service required to fundraise for equipment and operational needs. Recruitment and retention of volunteers may suffer if fundraising is required and impact the number of volunteers available to respond to emergencies. 2. Reimbursement for delivering services deemed provincial responsibilities (i.e., medical first responder, vehicle extrication, hazardous materials, hydro responses and standby, traffic control) Fire departments respond to these incidents but must fund training and equipment from within, with no reimbursement from the province. Volunteers are required to take on these extra responsibilities and related training. Local taxpayers are subsidizing provincial services with funds that may be required for community fire protection needs and circumstances. 3. Provincial funding—a matching capital fund is available to fire services at two-year intervals, but it requires initial funding of equipment by the fire department, which is then reimbursed by the province. Fire departments in less affluent communities cannot afford the initial expense to purchase or replace equipment and apparatus. Equipment may be kept in service long past its life expectancy. Apparatus may not be reliable to respond to emergencies. Possible delays in response or failure to operate at an emergency scene Fire fighters may use equipment (e.g., breathing apparatus) that should no longer be in service. A health and safety issue 11 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Funding # Fire Services Perspective What we heard about the impact on fire services What we heard about the impact on public safety 4. Area Rated Taxation Model (Taxes for some services [recreation, transportation, fire, etc.] may be calculated differently for the area that receives a specific or greatest benefit, rather than generally sharing the cost across the whole municipality.) Some communities are well funded, while many do not have the tax base to provide resources adequate to meet the needs and circumstances of the community. Some fire departments have to fundraise to provide basic operational needs, such as fuel for the vehicles. Communities with strong assessment base and high community involvement support their fire services. Funding is determined by geographical boundaries (each ratepayer association coverage area), not by risk in a given community. Fire departments may hold onto their boundaries regardless of impact on response times, because they want the funding from that particular area. There is a risk that some communities are not able to provide a fire protection system appropriate to their needs and circumstances, even within the same municipal jurisdiction. Provision of the ‘best available’ response times is superseded by local politics and funding interests. 5. Accountability for funding There is no mandated accountability mechanism regarding fire service funding. Some fire departments are subject to strict and expensive auditing requirements, while others are not required to provide any. Uncertainty regarding how funds are spent and the impact on adequacy of community fire protection Funding # Municipal Perspective What we heard about the impact on municipal governments What we heard about the impact on public safety 1. Funding for fire services is done in silos per individual fire departments in a given Elected representatives and municipal administrators have little control or authority over funds provided for fire protection. Fire safety concerns brought to elected municipal officials are not addressed. 12 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Funding # Municipal Perspective What we heard about the impact on municipal governments What we heard about the impact on public safety municipal unit. Municipalities are required to collect funds as determined by the local ratepayers’ association with no means to rationalize fire service funding within the municipal budgeting process. Municipal governments are not able to effect potential efficiencies over the broader municipal unit, i.e., fire department insurance coverage, rationalization of equipment and apparatus, provision of specialized services. The community may not receive the best possible fire protection with available funding. Best approach to fire safety in a community is not provided—i.e., fire prevention/public education as well as emergency response. 2. Inequity of funding—funding of a fire department is often determined by the economic circumstances of individual rate payer areas within a municipal unit, including such issues as property assessment values, financial demographics, perceived fire protection needs, and political influence of fire commissioners. Fire departments that are well funded under the current system protect the status quo. Fire departments that provide fire service in economically stressed areas are not funded to the level required to meet the needs and circumstances of that area. Many municipalities are experiencing infrastructure deficits but are prevented from rationalizing the cost of fire services and equipment, because fire departments continue to operate independently and in silos. Impact on purchasing of updated/reliable apparatus and equipment required for community and firefighter health and safety 3. Volunteer cost savings Municipalities recognize the low cost of a volunteer fire service but are intimidated by the fear of resignations if they attempt to exert control over service levels or standards of service. Introduction of appropriate service levels and delivery standards are inhibited. 4. Reimbursement for delivering services deemed provincial responsibilities, (i.e., Medical First Responder, vehicle extrication, hazardous materials, hydro responses and standby, traffic control) EHS is a private business* but municipalities are subsidizing this enterprise through the provision of emergency first responder services in their communities. *EHS is actually contracted to the province and committed to province-wide service standards. Funding for local fire service needs are limited in order to fund provincial responsibilities. 13 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Service Delivery Standards # Fire Service Perspective What we heard about the impact on fire services What we heard about the impact on public safety 1. No province-wide standardized training program/curriculum (most voluntarily follow NFPA 1000 series firefighter training) Fire departments develop their own programs in isolation. Member departments of mutual aid systems may have different levels of training. Incident commanders cannot be confident in the abilities of members of responding departments. Community members cannot assess the competency of their fire department members. Health and safety concerns for firefighters and the public Registration of a fire department does not ensure the fire department can competently provide the services it is funded for or meet community expectations. 2. Insurance coverage for volunteers Workplace insurance is not required to be provided in all municipalities. Some communities provide insurance through the Workers Compensation Board, while others rely on private insurance, such as Volunteer Firefighters Insurance Service (VFIS). Some communities do not provide insurance of any kind to volunteers Reluctance to become a volunteer firefighter depending on availability and type of insurance coverage Hiring and retention of volunteers impacts response capabilities. 3. Development of standards Development of standards should have input from the fire-service practitioners. Ensures realistic and practical standards to be employed in communities Ensures communities are getting the services they are funding 4. If service-delivery standards are developed, they need to be flexible to meet local community needs and circumstances. Requires fire departments to clearly define and identify their capabilities to the community Enables a community to understand, define, and fund the level of services appropriate to the needs and circumstances of that community 5. Without standards, fire departments and members are Without approved service delivery standards, fire liabilities are increased. Potential impact on hiring and retention of volunteers 14 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Service Delivery Standards # Fire Service Perspective What we heard about the impact on fire services What we heard about the impact on public safety subject to potential legal liabilities. In the absence of local standards, fire departments will be subject to scrutiny against industry-wide standards. 6. Enforcement of standards— there is no provincial body to enforce standards if they are developed. Adoption of standards would be voluntary in each fire department. Community may not have the level of protection they assume or expect. Service Delivery Standards # Municipal Perspective What we heard about the Impact on Municipal Governments What we heard about the Impact on Public Safety 1. Knowledge and understanding of standards—service delivery and performance Many municipal representatives do not have a clear understanding of what service-delivery and performance standards are regarding the fire service and what the impact would be on their municipalities and the fire services. Lack of knowledge and misunderstanding of fire- service standards results in a fear of implementing standards as financial concern and the potential to lose volunteers. If the province unilaterally introduces standards for the fire service, there may be significant impacts to municipalities. The fire services in Nova Scotia are dependent on volunteers, and if onerous standards are introduced, then volunteers may decide to leave the fire service, and recruiting new volunteers may become difficult. Best practices/delivery standards that benefit community fire safety are not implemented. 15 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Service Delivery Standards # Municipal Perspective What we heard about the Impact on Municipal Governments What we heard about the Impact on Public Safety 2. No provincial guidance/direction standards for fire service operations There is a range of fire service delivery and performance standards across the province, depending on the understanding/interest of the local fire service provider, the rate payer association members, and the municipal unit. Municipal councilors have no means to measure what they are funding and what they are receiving regarding the provision of fire services from the independently operated fire departments. In the absence of provincially recognized standards, the default position in legal actions becomes general fire industry standards, such as NFPA for training and deployment. Coordination of response, incident command, and equipment resources during mutual aid activations are affected. Organization Structure/Governance # Fire Service Perspective What we heard about the impact on fire services What we heard about the impact on public safety 1. The Municipal Governance Act states that a municipality may provide fire services—there is no requirement to do so. The Municipal Government Act states, “A municipality may maintain and provide fire and emergency services by providing the service, assisting others to Fire departments operate independently with little or no provincial or local government oversight. Local municipal governments can divest themselves of responsibility for fire protection by registering a fire department to provide service. There is no system of responsibility or accountability from the province through the Community members may or may not receive or understand the fire protection they expect vs. actual service level being provided. Over expectation of emergency response capabilities may result in failure to take personal responsibility for fire safety. 16 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Organization Structure/Governance # Fire Service Perspective What we heard about the impact on fire services What we heard about the impact on public safety provide the service, working with others to provide the service or a combination of means”, 1998, c. 18, s.293 municipal jurisdiction to the individual fire departments. 2. There is no designated provincial position/agency responsible for fire service operational matters. Local fire departments deal in isolation with: • Volunteer recruitment and retention • Assistance with mutual aid administrative and operational matters No advocacy for fire service operational matters at the provincial level No enforcement of provincial mandates, such as municipal addressing No direction for fire service standards or service levels, so fire departments develop their own standards in isolation A common/consistent point of contact within the provincial government would assist the predominately volunteer fire service representatives in efforts to bring fire service matters to the province. Long-term viability of the volunteer fire service in jeopardy and no affordable alternative Mutual aid systems may not adequately address the fire protection requirements in a community. Fire service matters that would enhance the effectiveness and efficiency of local fire services are not understood or acted upon by the provincial government. Citizens may receive less than expected fire protection. Without consistent or recognized standards, community members do not know what level/quality of service they are receiving. 3. Fire departments operate in silos within municipal units. Each fire department is required to organize itself as an incorporated non-profit organization and develop/organize its own governance model, policies, funding, equipment, and staffing. Fire departments purchase equipment and provide services based on their immediate needs and agendas. The closest fire station(s) may not respond to emergency calls, impacting response times and number of responders. Failure to rationalize resources over a broader geographical area may result in inadequate funding of other fire protection components, such as fire prevention and public education. 17 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Organization Structure/Governance # Fire Service Perspective What we heard about the impact on fire services What we heard about the impact on public safety Duplication/overlapping of resources (equipment, staffing, station, service provision) within a municipal jurisdiction and/or geographical area Fire chiefs are elected by their associations. The introduction of fire system standards by fire service managers is impeded by the political nature of their positions. Fire departments and their boards are responsible only to the local ratepayers’ association. Fire protection is not delivered efficiently and effectively in many communities in close proximity to each other. Fire protection in a given jurisdiction may not meet the actual needs and circumstances of the community. Organizational Structure/Governance # Municipal Perspective What we heard about the impact on municipal governments What we heard about the impact on public safety 1. The Municipal Government Act states that a municipality may provide fire services—there is no requirement to do so. The Municipal Government Act states, “A municipality may maintain and provide fire and emergency services by providing the service, assisting others to provide the service, working with others to provide the service or a combination of means”, 1998, c. 18, s.293 There is no direction from the province to assist municipal governments in the delivery of fire services in their communities, including the organizational model, level of services, and funding. Municipalities rely on local fire departments to register to provide services, resulting in a variety of service types and levels of service within the municipal structure. Community members may not get the services they expect or assume they have. Communities may not get the level of service adequate or appropriate to the needs and circumstances of that area. 18 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Organizational Structure/Governance # Municipal Perspective What we heard about the impact on municipal governments What we heard about the impact on public safety 2. There is no designated provincial position/agency responsible for fire service operational matters. Elected officials and municipal managers have no direct access point to the provincial government to deal with fire service operational matters. Fire safety concerns and initiatives that would benefit community fire safety are not acted upon or implemented. 3. Fire commissioner role, authority, and independence Fire commissioners have wide-ranging authority and can operate independently of any municipal oversight in the administration and operation of the fire department, yet municipally elected officials and senior managers are held accountable by the taxpayer for fire service administration and delivery. Fire commissioners have the authority to provide fire services beyond the municipality with which they are registered, and this could result in one municipality subsidizing fire services in another municipality. Lack of municipal oversight could result in inadequate fire protection. 4. Transparency and Accountability—municipalities purchase fire services through the registration of a fire service provider, with little influence on fire department administration, operations, or quality of service. Elected officials are held accountable by the community for fire services but have no authority over fire department administration, operations, or quality of service. While municipal governments have little control over fire departments, they are subject to potential legal liabilities regarding fire protection matters. Fire safety concerns brought to elected municipal officials are not addressed. 5. Fire departments operate in silos. Municipalities are not able to implement service levels, performance standards, or training standards in a meaningful way. Fire safety is not delivered at the optimal level. Communities may not have access to specialized services. 19 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Organizational Structure/Governance # Municipal Perspective What we heard about the impact on municipal governments What we heard about the impact on public safety Municipalities are not able to avoid unnecessary duplication of equipment in adjacent fire departments. Municipalities are not able to develop shared specialized services in the individual fire department within the municipal unit or between adjacent municipalities. Municipalities have no opportunities to share best practices. Initiatives to conduct community-wide risk assessments or develop master fire plans on a broad community basis are inhibited by localized special interest groups/fire departments. 20 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Challenges, Options, Recommendations The organization, and delivery of fire services throughout the province are markedly different from one jurisdiction to another which has resulted in many long-standing issues. The Municipal Review of Fire Services in Nova Scotia was initiated by UNSM and AMANS to gain an understanding, from the municipal perspective, of the most significant issues, opportunities, and possible areas for collaboration. Notwithstanding the nature of the issues, which include inequities between the have and have-not jurisdictions, there does not appear to be evidence of impetus by any group or individual organization to spend the time, effort, and resources to design and implement an improved way of providing fire services across the province. We acknowledge that there have been several studies, including this one, in an effort to find a resolution to the variance in fire services, but neither the province nor the majority of municipalities have ‘taken the bull by the horns’. Existing legislation gives municipalities permission to “maintain and provide fire and emergency services”, and we do not see a restriction as to the degree to which that right can be exercised. Nevertheless, there are some very good reasons why municipalities haven’t unilaterally assumed responsibility for fire services, just as there are reasons that the province has not applied greater regulation and control. The majority of those attending the consultation sessions confirmed the need for change. However, the real stumbling block in the process is that municipal participants, and the province, recognize the financial and political cost involved in assuming responsibility and control of fire services. We gleaned important themes from our consultations: 1.Fire delivery standards or requirements a.The majority of participants did not have a reasonable understanding of fire service delivery or performance standards, and the drivers that would help inform the level of service required. 2.Legislation a.Many participants were not fully aware of responsibilities and rights, within legislation, to form, register, or monitor fire services. 3.Funding challenges; identified by participants as an inadequate municipal tax base or support from the province. More specific issues, such as variances in standards, service delivery, equipment, and training, result from these primary themes. •The Municipal Government Act allows municipalities to form fire departments (“A municipality may maintain and provide fire and emergency services by providing the service, assisting others to provide the service, working with others to provide the service or a combination of means,” 1998, c. 18, s.293). 21 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia • The Act requires municipalities to register a body corporate to register as a fire department (“294 (1) A body corporate may apply to a municipality for registration as a fire department; (2) A municipality shall not refuse to register a body corporate that complies with this Act …”) • And, the legislation provides a municipality with rights.  (2) A municipality shall not refuse to register a body corporate that complies with this act if  (a) municipality is satisfied that the body corporate is capable of providing the services it offers to provide;  (b) body corporate carries liability insurance, as required by the municipality;  (c) body corporate does not provide the fire services for profit; and  (d) municipality does not provide the same services for the same area. • And, section 296 says, with respect to policies  Policies  296 (1) The council may make policies respecting full-time, volunteer and composite fire departments and emergency service providers in the municipality.  296 (2) Policies for fire departments and emergency service providers may include  (a) requirements and procedures for registration;  (b) personnel policies with respect to those members who are employees of the municipality;  (c) the manner of accounting to the council for the use of funds provided by the municipality;  (d) an annual meeting to report to the public respecting fire and emergency services;  (e) such other matters as are necessary and expedient for the provision of emergency services in the municipality.  (3) The council may require proof of compliance with its policies before advancing any funds. 1998, c. 18, s. 296. • The legislation allows municipalities to  operate or register fire departments and emergency services, and  set policies and procedures, including control of funds. But there are two items lacking:  A structure to advise municipalities on fire service operational, training, and capital needs; and  Funds. 22 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia 4.1 Discussion We suggest the following is true: If municipalities had ample funds for the provision of fire service, none of the themes heard during consultation sessions, or the more specific issues, would be of concern. This is based on the premise that, with sufficient funds, municipalities would be able to • undertake studies (risk analyses, master fire plans) to determine the fire and emergency protection needs in their communities; and, • implement a fire and emergency services protection system commensurate with the needs identified. This would include public education, prevention, suppression, rescue, training, and other identified requirements. Securing adequate funds could be accomplished a number of ways, depending on the circumstances of a municipality:  Local taxes  Provincial grants (from provincial taxes)  Provincial transfer payments (from provincial taxes)  Taxes specific to communities (fire districts, rate payers’ associations) • Theoretically, if there were a source of funds that could be used for fire services, which was equally available to all municipalities, then other concerns, such as differing levels of service, training, variances in standards, and so on, would not be issues because municipalities would be providing services at levels that locally elected officials decide are appropriate for the municipality. • The fallacy in the hypothesis posed above is that there isn’t a source of adequate funds, except for a few municipalities that can provide fire service based on local taxes. Situation Not Unique • The issues brought forward by consultation participants are not unique to Nova Scotia. In one form or another, the same situations occur across Canada, although there may be some differences. • In more populated areas of Canada, fire services are supported by municipal taxes. Less populated areas experience similar concerns to Nova Scotia. There are differences, though. For example,  In British Columbia, the Office of the Fire Commissioner issues the British Columbia Fire Service Minimum Training Standards, Structure Firefighters Competency and Training Playbook, but municipalities are responsible for ensuring that fire departments meet the standards.  In Ontario, the Office of the Fire Marshal employs advisors who visit municipalities to offer suggestions for training, public education, fire prevention, equipment, and other aspects of fire and emergency services. Advisors can make recommendations to municipalities if fire protection is inadequate and, if necessary, the province, under the Fire Prevention and 23 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Protection Act, can take action to the point of making a regulation. The Ontario Fire Prevention and Protection Act; Subsection 81 states: If a municipality fails to adhere to the recommendations made by the Fire Marshal under subsection (7) or to take any other measures that in the opinion of the Fire Marshal will remedy or reduce the threat to public safety, the Minister may recommend to the Lieutenant Governor in Council that a regulation be made under subsection (9). • In the Regional District of Central Okanagan, fire service is provided to ratepayer groups, similar to Nova Scotia, while neighbouring addresses or communities may decide not to be part of the ratepayer group receiving protection (there are rules within which those decisions are made). And even though the fire service raises funds through volunteer efforts, fire services are operated by the Regional District, and taxes support the fire service activities. • Even in the most populated provinces of Canada, there are rural areas where fire service does not meet the standards and services of more populated areas, and training and equipment are not at the same levels. Therefore, Nova Scotia does not have unique experiences. The difference, when compared to other parts of Canada, is that many other provinces have stronger legislation and standards. Some options for change—or not changing—are put forward in the discussion in Section 4.2. 1 Ontario Fire Prevention and Protection Act; Part II, Responsibility for Fire Protection Services, Municipal Responsibilities (2) Subsection 8 24 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia 4.2 Options # Options for Consideration Discussion 1. Option: Maintain the status quo. The outcome of maintaining the status quo may include • Fire services continuing to operate and deliver emergency response utilizing diverse and often incompatible standards for apparatus and equipment, training, performance competencies, and incident command systems that may or may not be appropriate or adequate to the needs and circumstances of the community, or as required during major emergencies requiring multi-agency deployments. • Funding arrangements will remain as they are now. • Issues regarding inadequate and/or unnecessary funding are unlikely to be addressed. • Funding levels are likely to continue to be determined by local influencers and ability/willingness of the community to pay rather than by a needs analysis. 2. Option: Municipalities could assume greater responsibility for fire services within the authority described in Section 296 of the Municipal Government Act. • The consultants interpret Section 296 (2)(e) (“such other matters as are necessary and expedient for the provision of emergency services in the municipality”) as broad enough for municipalities to stipulate training and service-delivery levels. • The Municipal Government Act allows municipalities to set policies and procedures under which fire services operate.  Several municipalities stated their concern that some volunteer fire services wield sufficient political influence to prevent action within Section 296 (2), and that the only way to counteract that influence is for the province to take responsibility for fire services or to change legislation.  Municipalities stated their concern that implementing stronger policies, procedures, or other requisites may increase the cost of fire services, or volunteers may decide to leave the department.  The consultants acknowledge these are legitimate concerns but ones that must be dealt with as part of managing change within the Nova Scotia fire protection industry if the responsibility remains at the municipal level. 25 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia 3. Option: Province assumes responsibility, authority, and funding of fire services. Assumption, by the province, for responsibility, authority, and funding of fire services may result in • Opportunities for rationalization of apparatus, equipment, service delivery, and resources over a broader area. • Centralized authority, responsibility, and accountability for fire services. • A better equipped and resourced entity (the province) to equitably fund fire services, establish and monitor standards, and mobilize to rectify variances when they occur. • Expected improved consistency in training, equipment, operating procedures, and incident command systems in the event of multi-agency deployments for major emergencies. • Fire service costs are spread over a broader tax base, reducing “have” and “have-not” community levels of fire protection. • Opportunities for purchasing and administrative efficiencies and potential savings. • Controversy if a municipality believes there should be equipment, staffing, or training beyond what the province allocates. Considerations associated with this option  Capital and annual operating costs will increase at the provincial level.  The province is likely to have to increase staff to provide support and oversight to fire services.  New legislation and regulations may be required to allow the province to monitor and enforce regulations and standards.  The province, as the entity responsible for funding and monitoring fire services, may be subject to criticism that it is not doing enough to protect municipalities, and will have to defend the level of service it determines is adequate for municipalities. This includes standards for equipment and apparatus, training, operational guidelines, service delivery standards including response times and staffing levels, governance, and funding models.  A funding partnership between the province and municipalities may be required.  Municipalities may have to forfeit all aspects of fire service to the province. 26 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia # Options for Consideration Discussion 4. Option: Establish, or enhance, a provincial body or position with responsibility for oversight and guidance regarding fire services, combined with provincial legislation and regulation requiring municipalities to provide a basic level of fire and emergency protection, create • In most provinces, the responsibilities for fire prevention, public education, investigation, reporting, and (in some cases) emergency response monitoring are centralized in one agency. • A channel would be established through which fire service matters could be brought to the attention of the provincial government with a reasonable expectation of resolution. • Without supporting legislation or regulation, municipalities and registered fire services would not have to accept the advice and guidance of the provincial body. If legislation or regulations were implemented, this would be similar to Option 3. • Municipalities would receive guidance on the level of fire service appropriate to their needs. • Costs for fire and emergency response may increase at the municipal level. • ‘Have-not’ communities may require provincial financial assistance to provide a basic service level • Costs related to advice to, and monitoring of, fire services would be likely to increase. • Oversight and guidance responsibility should extend to providing guidance on resource requirements and limitations (over-resourcing). 5. Option: Create a professional regulatory body • A regulatory body would establish fire-service standards for equipment and apparatus, operating procedures, incident command, training, mutual aid agreements, operating procedures, service delivery standards, and specialized services. • UNSM, AMANS, and any other partner could combine their resources to hire a transition project coordinator and provide a budget to support the various activities. • A fire services regulatory body could be funded by membership dues, or a combination of dues and provincial assistance. • Legislation would be required, granting authority to the regulatory body. • Municipalities may require provincial funding assistance to meet standards. • This model does not alleviate the concern expressed by a few municipalities that some fire services are over-resourced unless the regulatory body is also empowered to provide guidance on resource requirement and limitation. 27 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia # Options for Consideration Discussion 6. Option: Funding partnerships between the province and municipalities that enable all municipalities to purchase equipment required for safe and effective emergency response, commensurate with the needs and circumstances of the community. • Assists municipalities that are not able to fund needed equipment and apparatus through the current provincial assistance program which requires municipalities to provide the up- front costs and then apply for partial reimbursement by the province. • May raise controversy if the municipal and provincial definition of “equipment required for safe and effective emergency response” differs. • This model does not alleviate the concern expressed by a few municipalities that some fire services are over-resourced. 28 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia 4.3 Best Practices Best practices, which apply equally to rural and urban areas, include activities to determine the risk of incident occurrence, prevent incidents from occurring, and finally, response requirements. Municipalities, which, because of limited tax base or other restraints, are not able to unilaterally implement planning strategies or best practices, could achieve economies of scale by partnering with one or more communities to accomplish activities such as risk analyses, operational and organizational reviews, and master plans. 4.3.1 Community Fire Risk Assessments Municipalities should conduct a risk assessment to determine fire and emergency service protection requirements. A risk assessment includes a detailed analysis of the possibility of a fire occurrence and the potential consequences. This includes • a historical review of fire occurrences over a period of time sufficient to develop an understanding of the number and type of responses that occur in the community; • a review of major facilities within a community (health care, commercial/industrial, and institutional); and • an analysis of the potential impact on the community, should a fire occur in one of these occupancies. These consequences may be life and safety, economic, or environmental. Following an analysis, a community can determine the methods best suited to manage these risks based on its ability to provide resources including fire prevention, public education, and emergency response. 4.3.2 Fire Master Planning Fire master planning is a tool for communities to determine current and future fire protection needs and includes the community risk analysis noted in section 4.3.1. The plan should address potential changes in the community over a future five or ten-year period, including • Management and mitigation of fire risks: fire prevention, public education, and emergency response • Analysis of emergency response needs: assessment of fire frequency, type, and geographic location; response times and station locations; types of equipment needed (water pumping capacity, specialized equipment); and number of responding personnel • Response capacity: assessment of local capabilities and access to additional resources through automatic aid and mutual aid systems 29 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia 4.3.3 Fire Service Coordinators Some municipalities in Nova Scotia have banded together to introduce the position of fire coordinator to assist communities in the administration of fire service delivery. Consultation participants indicated that overall costs were reduced by a combination of the rationalization of apparatus and equipment, and the delivery of specialized services. Although the fire service coordinator position has no direct authority or responsibility regarding command and control during emergency responses, or over local fire department administrative, funding, or operational matters, all indications from participants were that the positions were of significant assistance in facilitating inter-agency coordination and cooperation. 4.4 Discussion—Key Issues As a result of assessing the province-wide survey, holding several conferences with the steering committee, eight consultation sessions with municipal and fire representatives, and receiving three telephone calls from town and city managers, the following primary issues were identified. Everything else noted in this report falls out of these three key issues. Not all of them are applicable to all municipalities. 1. Cost: Most municipalities in the province understand the cost of providing fire and emergency services and do not see an opportunity to raise those funds from local taxpayers and donations. The province understands that setting province-wide standards means that there will be an operational, administrative, and financial challenge to bring many fire services up to those standards, and the province is likely to face criticism for not doing enough. 2. Political circumstance: Some municipalities report that several volunteer fire services, which are well financed as a result of fundraising and being in more affluent areas of the province, have political clout and do not want to see a change that might affect the way they conduct business or provide services. Therefore, some municipalities in this situation are reluctant to ‘plant a political minefield’ by taking on responsibility for fire services. 3. Responsibility: Municipalities understand that if they take on responsibility for direct operation of fire services that it is the start of a new set of accountabilities for adequate protection levels, decisions balancing cost against service, and possible controversy. The status quo means that there will be varying levels of service provision across the province, but it may be the lesser of two very difficult choices. 30 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Recommendations Recommendations Discussion 1 UNSM and AMANS establish a committee to lobby, and work with, the province to review fire and emergency service legislation, and establish regulation, guidelines, and an oversight body similar to the Offices of the Fire Marshal in British Columbia, Ontario, and other provinces. a. Existing legislation allows municipalities to provide fire services in the form that best suits each community, and allows them to set operational and administrative parameters. However, the application of this authority has practical, financial, and political implications. b. Several studies have been completed in the province in previous years. Further consultation or studies, (other than for the purposes indicated in this recommendation), will delay necessary decisiveness and action. c. This recommendation will not eliminate instances of political influence from some fire services, as related during consultation sessions, but it will mitigate it. d. Guidelines and oversight resulting from this recommendation should be adaptable to the specific needs of groups of municipalities based on size and economic circumstances. e. The interaction between UNSM, AMANS, and the province will provide an opportunity to clarify responsibilities and cost recovery pertaining to support services provided by fire departments such as emergency medical, hazardous material, standby, hydro, and other duties. 2 UNSM and AMANS lobby the province to fund and support risk analyses and fire master plans for municipalities or groups of municipalities. This action will identify and quantify the fire and emergency services protection needs of each community, thereby enabling decisions based on objective information. Notwithstanding recommendations 1 and 2, municipalities should lobby their local Member In the interim, while working towards revised legislation and regulation with the province, and to avoid inaction while legislation is being enacted, neighbouring municipalities should explore pooling resources to complete risk analyses and, if possible, fire master plans. Pooling resources may create economies of scale, thereby lessening the cost impact on any one community. 31 www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Recommendations Discussion of Legislative Assembly to assist with finding funds to conduct fire risk analyses, thereby quantifying fire services and emergency response requirements. 3 UNSM and AMANS provide clarification, via written information bulletins, about existing fire-applicable legislation and municipalities’ rights and responsibilities. We discovered a variety of opinions and interpretations with respect to legislation, and the source of legislation, during our consultations. www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Appendix A: Online Survey www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Appendix B: Representation at Consultation Meetings www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia The following table shows the position, and location of those who responded positively to attending a facilitated meeting. Position and municipality information is presented as provided by respondents. Position Municipality 1st vice chair Nova Scotia Firefighters school CAO Antigonish County County of Kings District of Chester District of Saint Mary's Municipality of the County of Pictou Municipality of the District of Barrington Region of Queens Town of Antigonish Town of Mahone Bay Town of Middleton Town of Port Hawkesbury Town of Westville Town of Windsor Trenton West Hants CBRM alternate CBRM Chair Greenwood Chair Fire and Emergency Services Committee Lunenburg Chair of Cape Breton Regional Fire Chiefs Association Cape Breton Chief East Hants Glace Bay Town of Oxford Westville Chief / Deputy Chief Town of Trenton Chief Admin Officer Victoria County Chief Director Fire Services CBRM Clerk Village of Cornwallis Square Clerk Treasurer Village of Bible Hill Village of Chester Commissioner Village of Bible Hill Commissioner / protective services rep Village of Bible Hill Councillor District Chester Colchester County Cumberland District of Lunenburg MacAloney www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Position Municipality Mahone Bay MODG Municipality of the District of Lunenburg Pictou Region of Queens Town of Bridgewater West Hants Councillor/ liaison Firefighters Assoc. County of Pictou Deputy CAO District of Lunenburg Deputy Chief Operations Halifax Deputy Fire Chief Cape Breton Regional Town of Trenton Deputy Mayor Town of Antigonish Deputy Warden West Hants Director Lunenburg Director of Finance Antigonish County Town of Middleton Director of Fire, Emergency, and IT Services Guysborough Executive Director Nova Scotia Firefighters school Fire Chief Argyle Bible Hill Bridgewater Pugwash St. Mary's Truro Yarmouth Fire Chief / Safety Compliance Town of Amherst Fire Chief/FSANS rep Queen's Fire Commission/ Fire Chief Kings County Fire Service Coordinator Municipality of Barrington Fire Service Coordinator/Administrator and FSAN Director For Lunenburg Fire and emergency service Municipality of the District of Luneburg Fire Services Coordinator Cumberland Richmond County FSANS Alternate Director Argyle FSANS Director Hants Richmond Yarmouth FSANS Director for Pictou County Pictou County FSANS Director/Fire Chief Kings www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Position Municipality Manager Protective Services County of Annapolis Mayor Town of Antigonish Town of Berwick Mayor Town of Digby President CFFA Colchester President Kings County Fire's Association Kings County Protection Services Municipality of the County of Colchester Supervisor of Building and Enforcement Services County of Kings Vice President of FSANS Pictou Warden Barrington District of Shelburne Kings County Municipality of the District of Shelburne Victoria County www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia The following tables provide actual attendance according to the sign in records from each meeting. Bridgewater - September 12, 2016 - 2:00 p.m. Name Organization 1 Frank Fawson District of Lunenburg 2 Richard MacLellan RQM 3 Rasmano Fiske RQM 4 Don Zwicker District of Lunenburg 5 Wayne Thorburne Town of Bridgewater 6 Bill Falkenham FSANS 7 Rob Frost District of Barrington 8 David Kendrick District of Barrington 9 Tammy Wilson District of Chester 10 Karl Nauss Mahone Bay 11 Bruce Blackwood Municipality of Chester 12 Andy Veinotte Municipality of Chester 13 Danny Muise Municipality of Argyle 14 Roger Taylor District of Shelburne 15 Jim Wentzell Town of Mahone Bay 16 Michael Graves Town of Bridgewater 17 Bill McInnis Town of Bridgewater 18 Dave Devenne Town of Mahone Bay 19 Timothy Habinski Annapolis County 20 Cheryl Mason County of Annapolis 21 Martha Roberts County of Annapolis 22 Michael Ernst Municipality Dist Lunenburg 23 Don Townsend Municipality Dist. Shelburne 24 Ray Cambria Village of Chester 25 Brenda Mulrooney Guest 26 John Ferguson Mun. of County of Annapolis 27 Tom Mulrooney Chester Commissioner 28 Iris Tolliver Village of Chester 29 Chris Kennedy Municipality Dist. Lunenburg 30 Alex Dummaresq Municipality Dist. Lunenburg 31 Peter Haugnn Town of Lunenburg 32 Bea Renton Town of Lunenburg 33 Illegible signature www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Bridgewater - September 12, 201 - 6:00 p.m. Name Organization 1 Joseph Boudreau Wedgeport Fire 2 Art Rose Port Maitland Fire Dept. 3 Lynn Seeley Mutual aid Assn Yarmouth Co. 4 Wayne Thorburne Town of Bridgewater 5 Moyal Conrad Queens Co. 6 John Cunningham NS Fire Fighters School 7 Johnathan Harmon Vice President LRFES 8 Paul Gould Quinan & Dist. Vol. Fire 9 Michael Nauss Bridgewater Fire Dept 10 John Verrall Yarmouth Fire Department 11 Brain Gray Halifax Regional Fire & Emergency 12 Bill Falkenham FSANS 13 Arthur Backman Chester Basin Fire Commission Lunenburg East Fire & Emergency 14 Wendy Rafuse Chester Basin VFD 15 Lyle Russell Lunenburg East Fire & Emergency 16 John Robart Oakhill & District Fire Dept 17 Corey Zink Oakhill District Fire Dept Kentville - 13 September 2016- 2:00 p.m. Name Organization 1 Don Clarke Town of Berwick 2 Don Regan Town of Berwick 3 Tom MacEwan County of Kings 4 Terry Brown County of Kings 5 Ken Pineo Village of New Minas 6 James Redmond Village of New Minas 7 Brenda Stimpson Village of New Minas 8 Lous Coutinto Town of Windsor 9 Scott Burgess Town of Windsor/Windsor Fire Dept 10 Bill Farrell Village of Cornwallis Square 11 Allison Duggan Mun. County of Antigonish 12 Glen Horne Mun. County of Antigonish 13 Cathie Osborne Mun. Dist. West Hants 14 Rachel Turner Town of Middleton 15 Doug Armstrong Town of Windsor 16 Bruce Snell Mun. of Digby 17 Kevin Thomson Kings Co. Fire Fighter Association 18 Jennifer Daniels Mun. West Hants 19 Harold Pothier Office of the Fire Marshal www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Kentville - 13 September 2016- 6:00 p.m. Name Organization 1 Mark Phillips Town of Kentville 2 Jeff Skaling Chair – Kings County Fire Service Chiefs Official Steering committee 3 Philip Porter FSANS Director for Kings County 4 Patrick Armstrong Annapolis County Fire Services, President 5 Michael Lockett Annapolis County Fire Services FSANS Director NS Firefighters School 1st VC 6 Harold PPothier Office of the Fire Marshal Truro - 14 September 2016 - 2:00 p.m. Name Organization Position 1 Bill Mills Truro Mayor 2 Scott Fraser Colchester Dir. Corporate Services 3 Geoff Stewart Colchester Council 4 Bob Taylor Colchester County Mayor 5 Carl Chisholm Town of Antigonish Mayor 6 David Parker County of Pictou Firefighters Liaison 7 Shannon Mury Richmond County Fire Service Coordinator 8 David Westlake Colchester County Protection Services 9 Marvin MacDonald District of Saint Mary’s CAO 10 Kevin Kennedy Village of Bible Hill 11 Lois MacCormick Village of Bible Hill Commissioner 12 Bob Christianson VBH Staff 13 Bonnie Coulter Town of New Glasgow CFO 14 Alta Munroe Town of Pictou Council 15 Don Fletcher Cumberland Council 16 Mike Carter Cumberland FSC 17 Doug Williams Cumberland Council 18 Kelly Rice Town of Westville CAO 19 Christine Blair Colchester County Councillor www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Truro - 14 September 2016 - 6:00 p.m. Name Organization Position 1 Dwane Mellish Bible Hill Fire Chief 2 Brian Farrow Amherst D/C 3 Greg Jones Amherst Fire Chief 4 Andy Yarrow Pugwash Fire Chief 5 Tory Rushton Oxford Fire Chief 6 Raymond Anderson Trenton Fire 7 Wayne Allain Trenton Fire Chief 8 Ken Dunn Westville Fire Chief 9 Dave Sponagle Thorburn FD FSANS Director, Pictou Co. 10 Tom Steele Westville Fire Dept Deputy Chief 11 Jim Roper FSANS Vice President 12 David Westlake Protection Services Colchester 13 George Muise CBRM Fire Service 14 Greg Smith Antigonish Director 15 Mike Carter Cumberland FSC 16 Crawford Macpherson Colchester Director Community Development 17 Nigel Leggett Valley Kemptown Fire Brigade 18 Meryln Smith Colchester Fire Fighters Assoc President 19 Bonnie Coulter Town of New Glasgow CFO 20 Blois Currie Town of Truro Chief 21 Terry MacAloney Enfield Fire Dept 22 Malcolm Noble East Hants Fire Services Baddeck - 15 September 2016 - 6:00 p.m. Name Organization Position 1 John Chant Glace Bay Vol Fire Dept Chief 2 Jim Prince CBRM Director Vol Chief 3 Raymond Ferguson Richmond County Director FSANS 4 Addison Underwood 5 P. Munishand 6 Shawn Andrews FSANS Guysborough Director 7 Illegible signature www.pomaxinc.com 1-888-707-6629 or 519-657-0614 Union of Nova Scotia Municipalities Association of Municipal Administrators, Nova Scotia Municipal Review of Fire Services in Nova Scotia Baddeck - 15 September 2016 -2:00 p.m. Name Organization Position 1 Bernie MacKinnon Cape Breton Region Chief 2 Merrill MacInnis North Shore & Dist. Vol Fire Victoria County 3 Fraser Patterson Victoria County Deputy Warden 4 Duart MacAulay Mun. of the County of Inverness 5 Maris Freimanis Town of Port Hawkesbury CAO 6 Joe O’Connor Inverness CAO 7 Shawn Andrews Municipality of Guysborough INFORMATION Prepared By:Tammy Wilson Date August 15, 2017 Reviewed By:Date Authorized By:Date CURRENT SITUATION As per Section 4.0 of Policy P-04 (Procurement Policy) all Low Value Procurement awards in excess of $10,000 are to be provided to Council in an Information Report. This report provides Council with information on the Low Value Procurement Awards from April 1, 2017 until August 15, 2017. RECOMMENDATION N/A BACKGROUND The following is a summary of the Low Value Procurement Awarded Work Date Amount Awarded to Electrical Utility Upgrade (KM) June 2017 $14,415.94 Alternative Procurement; NSPI Heavy Equipment Services (1 year) August 15, 2017 $25,360.00 G. Zinck (lowest bid) ESRI Site License April 2017 $18,975.00 ESRI (Alternative Procurement REPORT TO:Municipal Council SUBMITTED BY:Administration DATE:August 15, 2017 SUBJECT:Low Value Procurement Awards ORIGIN:Procurement Policy –Section 4 INFORMATION REPORT Prepared By:Erin Lowe Date August 4, 2017 Reviewed By:Tara Maguire Date August 9, 2017 Authorized By:Tammy Wilson, CAO Date August 9, 2017 CURRENT SITUATION For the 2017-18 fiscal year, Council created an Economic Development Sponsorship fund to sponsor events or initiatives within the municipality that are designed to help achieve Council priorities and generate local economic development benefit in one or more of the following areas: Supporting business growth and employment. Increasing visitor attraction. Promoting the municipality to residents and visitors. RECOMMENDATION For Information BACKGROUND Sponsorship is a form of marketing in which organizations pay to be associated with certain events. Additionally, sponsorship provides community relations benefits by increasing visibility and recognition as a good community partner. Organizations are recognized as good community citizens when they support initiatives that assist groups that benefit or improve the quality of life and/or programing in their community. Sponsor opportunities are evaluated by the following criteria: Relevance to the community. The Municipal logo must be displayed on some marketing of the event. The audience should be significant in size or targeted. REPORT TO:Municipal Council SUBMITTED BY:Erin Lowe,Economic Development Officer DATE:August 4, 2017 SUBJECT:ED Sponsorship ORIGIN:Sponsorship Policy, P-87 2 Information Report DISCUSSION The following sponsorships were issued by the Director of Community Development and Economic Development Officer as of August 4, 2017: Budget 2017-18 $5,000.00 Balance May 31,2017 $5,000.00 Recent Sponsorships NOW Lunenburg County –Cross Canada Tour Welcome Home Event $500.00 Previously Approved Hubbards Barn Association –Food Truck Rally $500.00 Shoreham Village Foundation –Golf Tournament $650.00 Lunenburg County Christmas Tree Producers Association1 $1500.00 Balance $1,850.00 1 Approved by Motion of Council June 22/17 IMPLICATIONS Policy Sponsorship P-87 Financial/Budgetary This request has been accommodated within the approved budget of $5000 for municipal sponsorships. Environmental None Strategic Plan Goal 6-Promote conditions conducive to fostering economic prosperity. Work Program Implications N/A OPTIONS For Information ATTACHMENTS None COMMUNICATIONS (INTERNAL/EXTERNAL) Goal Promote conditions conducive to fostering economic prosperity. Request for Proposal Website Redesign & Support Services Date of Issue: August 1, 2017 Proposal Submission Deadline: September 10, 2017 The Municipality of Chester P.O. Box 369, 151 King Street Chester, NS B0J 1J0 Attention: Pam Myra, Municipal Clerk Email: pmyra@chester.ca Telephone: (902) 275-3554 Website: www.chester.ca The Municipality of Chester RFP for Website Redesign & Support Services SECTION “A” – Project Overview 1. Municipal Overview Proponents are encouraged to visit the current website www.chester.ca to gain familiarity with the Municipality to prepare a response to the RFP. 2. Project Background, Goals and Objectives The Municipality’s current website was launched in 2013 and changes have occurred since. Current website content will be migrated to the new website in consultation with Municipal staff. The functionality of the new site must incorporate current web standards and technologies including those for accessibility. The Municipality is seeking the services of a qualified web development firm for the design and creation of a new dynamic and modern municipal website that not only delivers information, but invites engagement and showcases the Municipality of Chester's assets and outstanding services. The proposal is expected to show a clear understanding of the final product and indicate a fixed price for the project completion. The Municipality already has a preferred vendor for website hosting. The objectives of the redesign would provide a website that is: a. A comprehensive resource of information for residents, visitors and businesses b. A provider of online services (or however you say that) c. A platform for public engagement d. Easily maintained by Municipal Staff e. Simple to navigate and search f. Compliant with accessibility requirements, specifically WCAG 2.0 and Level A (minimum) g. Owned and copyrighted by the Municipality 3. Project Responsibility and Key Contact a. Vendor will be responsible for the following: i. Design, planning, project management, implementation of new website. ii. Provision of staff training. iii. Ongoing support service as requested over three-year contract period, including troubleshooting by phone or email. iv. Work with key staff to populate/migrate content to the new website. b. Key Municipal contact will be: Jennifer Webber, Communications Officer SECTION “B” – Project Requirements 1. Mandatory Requirements The proposal shall, include and cover the following items. These items should be considered mandatory requirements. Submission must include a detailed description of how you will achieve each of these mandatory requirements: System Requirements • Meet or exceed compliance with the Accessibility Standards outlined above • Ability for staff to edit, add or delete content 24 hours a day with a user- friendly content management system and ability for Municipal staff to add new sections and/or pages and manage photos/images and documents • Easy for end-users to navigate around the site through such features as a user-friendly search tool, a user-intuitive site structure and a detailed site map • Must support easy browsing via mobile and tablet devices (responsive design) Vendor Requirements • Previous experience of at least three projects in designing municipal government websites and/or projects of a similar size and scope. (Two references and links to similar works are to be provided) • Train key staff in the use of the content management system, and provide a manual for reference. • A detailed work plan, including a step-by-step description of the process (with timelines and responsibilities assigned) the proponent would undertake in partnership with the Municipality of Chester to successfully complete the website redesign. The work plan should also clearly define the members of the proponent's project team and their experience. • A firm quotation cost. The proposal shall provide an all-inclusive total project cost. Cost proposals are to be all-inclusive and are to include the cost of all meetings and related items to complete this project. • A separate cost proposal for ongoing support fees with hourly, monthly and annual rate options. Target Audiences The Vendor shall explain and outline how the project and proposal satisfy the Municipality's objective of informing local and potential residents, businesses and visitors to the area. Internal audience includes staff members who have responsibility for information and documents to be published on the website. Preferred and Optional Requirements If chosen as the successful bidder, vendors must include a detailed description of how the followed preferred requirements would also be achieved: • Twitter, Facebook and Instagram plugins • News feed • Subscriptions • Website analytics • Community event calendar, which can be added to by community partners • Searchable business directory, which can be updated • Integration with the following third party tools: o Laserfiche Forms o Laserfiche Weblink • Document Management functionality • Service Request Technology or integration with Laserfiche Forms • Other features and technology available at the developer’s discretion Part “C” – Information to Vendors 1. RFP Closing and Submission Website development firms wishing to submit proposals shall do so not later than September 10, 2017 by submitting an electronic proposal in .pdf format and any accompanying documents to Pam Myra, Municipal Clerk, Municipality of Chester at pmyra@chester.ca Submissions received after closing time will not be considered. Hardcopy and facsimile proposals will NOT be accepted. A confirmation email will be sent within 24 hours confirming receipt of submission. The Municipality assumes no risk or responsibility whatsoever that the email will be received and shall not be liable to any Proponent if for any reason a submission is not properly received. All submissions will be formally opened and reviewed for completeness and costs at the Municipal Office on the same day and time as the closing date. 2. Presentations One or more Proponents may be selected for an interview/presentation session prior to making a final selection. 3. Tentative Dates August 1, 2017 RFP Released September 10, 2017 Final RFP Submissions September, 2017 Notification of Shortlisted Candidates October, 2017 Presentations by Selected Vendors October, 2017 Contract Award November-December, 2017 Work Commences January 1, 2018 Website Soft Launch February 2018 Website Official Launch 4. Clarification of Documents a. Vendors who find any discrepancies or omissions in this Request for Proposal, or who have any doubt as to the intent or meaning of anything contained therein, shall direct questions by e-mail to the following: Cliff Gall, Director of Information Services – cgall@chester.ca. b. All questions/discrepancies identified must be sent to the Municipality before the Final Submission date. c. Copies of all questions and answers and any addenda will be sent to each vendor no later than three (3) business days prior to the Final Submission date. d. To receive addenda, you must register your intent to submit and contact information to with the Municipal Clerk listed on the cover page. e. Only formal written responses to properly submitted questions will be binding on the Municipality. f. All responses by the Municipality (addenda) will form part of the Request for Proposal process. 5. Addenda Vendors may be advised by addenda, of required additions, deletions or alterations in the requirements of the Request for Proposal documents. All such changes shall become an integral part of the Request for Proposal documents and shall be allowed for in arriving at the total submission price. 6. Withdrawal A submission may be withdrawn at any time prior to the closing date and time at the Vendor’s discretion. Withdrawal notification must be in written letter form, signed and submitted to the Municipal Clerk in .pdf format. Hardcopy, facsimile and telephone calls will NOT be accepted. After the official closing date and time, all submissions received shall be irrevocable. 7. HST The quoted prices must clearly show the Harmonized Sales Tax as a separate item from the total price submission. 8. Submission Acceptance The Municipality reserves the right to reject an offer to supply goods and/or services or RFPs presented. Unless otherwise specified in this RFP, this RFP constitutes an irrevocable offer to provide the goods and/or services described herein for a period of sixty (60) calendar days from the closing date of the receipt of RFP. The Municipality reserves the right to award by item, or part thereof, groups of items, or parts thereof or all items of the submission, and to award Contracts to submission in whole or in part; to waive irregularities or missions. If in so doing, the best interests of the Municipality will be served. No liability shall accrue to the Municipality for its decision in this regard. The acceptance of any submission is subject to appropriate funding acceptable to the Municipality. Lowest, or any RFP, will not necessarily be accepted. 9. Selection Criteria Criteria Value Local Preference 5% Company Profile and Experience 20% Design and Features 40% Timeline/PM, Accessibility, Audience 10% Fee Structure • Website Redesign • Ongoing Support Costs/Hosting 15% 10% Total Score 100% 10. Proposal Layout • Appendix A (See the end of this RFP) • Cover Letter • Company Profile and Experience • Design and Features (Platform/Mandatory and Preferred/Optional Requirements) • Timeline and Project Management Plan • Accessibility Compliance • Fee Structure • Other Potential Features and Costs 11. Insurance The Vendor must provide the Municipality with a copy of a “Certificate of Professional Liability Insurance” prior to commencement of the work. The General Liability Insurance minimum will be one million dollars ($1,000,000.00) with The Municipality of Chester named as additional insured. The Vendor acknowledges that he/she is an independent Contractor and shall, indemnify, protect and save harmless The Municipality of Chester, its agents and employees from all damages, liabilities and claims of whatsoever nature arising out of the furnishing by the Vendor, its agents or employees of the materials and/or performing of the services covered by this RFP. The Vendor remains responsible for maintaining the required insurance even if the certificates are never exchanged and/or requested. 12. Contract Cancellation The Municipality shall have the right, which may be exercised from time to time, to cancel any uncompleted or unperformed portion of the work or part thereof. In the event of such cancellation, the Municipality and the Vendor shall negotiate a settlement. The Municipality shall not be liable to the Vendor for loss of anticipated profit on the cancelled portions of the work. 13. Health & Safety The Vendor assumes full responsibility for conforming to all legislation regarding the safety of his/her employees and the public on this Contract and all notices required to comply with the legislation. Accordingly, the Vendor shall provide a copy of the applicable WSIB Certificate of Clearance before starting the project and upon completion. 14. Responsibility The Municipality shall not be responsible for any liabilities, costs, expenses, loss or damage incurred, sustained or suffered by any Vendor prior to, after, or due to the acceptance or the non-acceptance of an RFP save as provided in the Contract. The Municipality reserves the right to reject any or all RFP’s and to waive formalities as the interest of the Municipality may require without stating reasons, therefore, and the lowest or any RFP will not necessarily be accepted. 15. Payment Unless otherwise negotiated, the Municipality shall pay a 35% progress payment once a prototype has been signed off by the Director of Information Services and 45% after soft launch with the balance 15 days after satisfactory completion of the Project with the official launch as signed off by the Director of Information Services. The Municipality shall have the right to withhold, from any sum otherwise payable to the Vendor, such amount as may be sufficient to remedy any defect or deficiency in the work, pending correction of the same. 16. Optional Contract Extension The Municipality reserves the option to extend the Contract. Any renewal will be based upon quality of service, mutual agreement and annual price negotiations between the Vendor and the Municipality. 17. Confidentiality and Freedom of Information The Municipality complies with the Personal Information International Disclosure Protection Act (S.N.S 2006, c.3). This Act creates obligations for the Municipality and its service providers when personal information is collected, used or disclosed. Requirements include limiting storage, access and disclosure of personal information to Canada, except as necessary or otherwise required by law. All records submitted to the Municipality become the property of the Municipality and are governed by the Freedom of Information and Protection of Privacy (FOIPOP) provisions defined in Part XX of the Municipal Government Act. The records will not be returned after the selection process is completed. The Municipality will release the following information upon request by any interested party: • Total value of the contract • The list of potential bidders who received the tender document • The list of those who submitted a proposal This information may also be posted on the website of the Municipality. FOIPOP allows persons a right of access to all records in the custody or under the control of the Municipality, including other information contained in a bidder’s submission. The Part prohibits the Municipality from disclosing information that would significantly harm business interests or would be an unreasonable invasion of personal privacy of a third party. If the Municipality receives a request under FOIPOP for access to records in the bidder’s submission, the bidder will be given a notice allowing it to consent to disclosure, or to explain why the disclosure would significantly harm the bidder’s business interests or would be an unreasonable invasion of personal privacy. The bidder will bear any costs incurred in responding to this notice. 18. Conflict of Interest By submitting a proposal, the Vendor confirms that: • No person, firm, or corporation, other than the Bidder, has any interest in this Proposal in the proposed contract. • The Proposal is made without any connection, comparison of figures or arrangements with or knowledge of any other corporation, firm or person making a proposal for the same work and is in all respects fair and without collusion or fraud. • No member of Council and no officer or employee of the Municipality is or will become interested directly or indirectly as a contracting party, partner, shareholder, surety or otherwise in any portion of the profits thereof, or in any of the monies to be derived there from. APPENDIX "A" – Proposal Application Form Municipality of Chester - Website Redesign & Support Services General Information: This form must be signed by a person authorized to make proposals and enter into contract negotiations on behalf of your firm. To be considered for this project, the submittals must be completed in accordance with this RFP and this cover sheet attached. Company Legal Name: Authorized Official (Signature): Date: Title: Print Name: Contact Person for Project: Address: Phone Number: Fax Number: Email Address: REQUEST FOR DIRECTION Prepared By:Chad Haughn Date August 17, 2017 Reviewed By:Date Authorized By:Date CURRENT SITUATION The community use of New Ross School was added as an item in the Recreation & Parks Department strategic priority list. The Recreation & Parks Director was asked to complete some preliminary work on the concept and report back to Council for further direction. BACKGROUND On November 24, 2016, the New Ross Community Partnership Committee made a presentation to Council requesting that the Municipality enter into a joint use agreement with the South Shore Regional School Board (SSRSB)related to the New Ross School.Council referred the item to their forthcoming strategic planning exercise. In January 2017,Council completed their strategic planning. The New Ross School agreement was identified but not ranked as a high priority. However, the Recreation & Parks Director was asked to do some preliminary work and report back to Council on the implications of entering into a community use agreement. On July 7, 2017, confirmation was received from South Shore Regional School Board Superintendent Scott Milner that the SSRSB is open to explore a partnership agreement with the Municipality of Chester for the community use of New Ross School. DISCUSSION The community of New Ross currently has access to the New Ross School facility, primarily due to the cooperativeness of the principal and the good working relationship between the school and the New Ross Family Resource Centre who coordinate much of the current access. A formal joint use agreement between a school board and a municipality is an approach to maintain consistent use of a school facility by the community, even if there are changes in administration. The New Ross Partnership Committee identified a list of potential options for the community use of the school facility ranging from recreation programs to the setup of a day care to business office space. If there is an expectation that the Municipality will increase program REPORT TO:Municipal Council SUBMITTED BY:Chad Haughn,Recreation & Parks Department DATE:August 17, 2017 SUBJECT:New Ross School Community Use Agreement ORIGIN:Council Strategic Priorities Chart 2 Request For D/Direction offerings, coordinate rentals and manage these uses, a lot of staff time and resources would be required. If partners are involved and take on this role, there would be less resources required from the Municipality. If the Municipality of Chester were to pursue a joint use agreement with the SSRSB for access to the New Ross School, there are several factors that should be considered: 1.Coordination Previous experience has taught us that someone needs to take a lead role to coordinate community access and to ensure conditions outlined in the agreement are followed. Consistent coordination of bookings (scheduling and rental agreements),supervision of door monitor staff,regular communication with custodians and working with school administration is key to successful community use of schools. 2.Committee Structure Community school agreements normally have a requirement for committee(s)(i.e.a Joint Use Committee and/or a Management Committee) to be established to help deal with any conflicts and to make shared decisions about projects and priorities. These committees may meet frequently early in the partnership and then less frequently as the partnership progresses (i.e. three or four times a year). 3.Door Monitoring The Community School Coordinator (CSC)has existing door monitor staff at FHCS and ACES who supervise visitors, unlock/lock the facility, setup rooms, etc…Similar staff would most likely be required for New Ross School. Comparative Cost:FHCS $9,000 annually ACES $1,500 annually 4.Custodial Service The CSC works closely with FHCS & ACES custodians to ensure areas of the building are cleaned at appropriate times and to avoid conflicts and repeated cleaning efforts. Custodians are school board staff and the Municipality is required to abide by school board policy and union requirements as it relates to their work. At FHCS and ACES there is a minimum four hour call out for a custodian to clean-up after weekend use. Comparative Cost:FHCS $4,000 annually ACES $500 annually 5.Funding To help offset the cost of operating the two existing community schools, funds are raised through facility rentals and program revenue. Remaining expenses are covered through the Recreation & Parks budget. Comparative Cost:FHCS Program Revenue, $15,000 FHCS Program expense, $14,000 FHCS Facility Rentals, $5,000 3 Request For D/Direction ACES Program Revenue, $500 FHCS Program Expense $400 ACES Facility Rental, $1,000 annually IMPLICATIONS Policy NA Financial/Budgetary If a joint use agreement is implemented, there would be a need for additional resources the manage the community usage.If the FHCS model is used, it is estimated that the annual cost would be $3,000 –5,000 annually plus staff coordination time. Environmental NA Strategic Plan Strengthen and support environmental, cultural, and social resources Work Program Implications In the immediate future, staff time would be required to meet and negotiate an agreement with the SSRSB and develop policies and establish day to day operations. Long term, coordination and management of the community use would be required. OPTIONS1.Pursue a joint use agreement with the SSRSB for the New Ross School and allocate appropriate resources for expanded community use of the facility. Coordination Options: a)As outlined, coordination is an important part of a community school. The obvious choice for the coordination work is the existing Community School Coordinator (CSC), however, the CSC is currently at full capacity. A reduction in program offerings or other services would be required to include the management of the New Ross School with the CSC position. b)A second option could be a reduction in program offerings and services offered by the Community Development Coordinator to accommodate the New Ross School coordination. Currently, the Community Development Coordinator has office hours in New Ross and it would be possible to enhance this work and focus on the school. c)Thirdly, since the New Ross Family Resource Centre is currently using the school facility, an option may be to explore a partnership between the Municipality and the Resource Centre, or another community organization, for the coordination of the community use of the school. This partnership would most likely require some funding support.2.Take no further action and New Ross School would continue to operate as it has in the past, without formal municipal involvement.